Achint is an accomplished hospitality professional with over 12 years of extensive experience in revenue management, reservations, distribution strategy, forecasting and hotel operations.

Known for delivering exceptional business performance across leading hospitality organizations, Achint has built a strong career through reputed brands including Marriott, The Lalit among others.

He demonstrates expertise in revenue management, demand forecasting, pricing strategies, OTA and channel management, competitive benchmarking, reservations operations, budgeting and business planning. He is highly skilled in analysing market trends, managing room inventory, maintaining rate parity and developing strategic initiatives that enhance hotel profitability and operational efficiency.

Throughout his career, Achint has successfully led revenue and reservations teams, supported pre-opening hotel operations, managed large-scale hotel portfolios and worked closely with sales, marketing, finance and front office teams. He has been leading revenue strategy and forecasting for a portfolio of multiple hotels comprising over 750 rooms in his previous role.

A results-oriented professional, he combines strong analytical capabilities with excellent communication and interpersonal skills to enhance business performance and revenue objectives. He is passionate about fostering a culture of continuous learning, operational excellence and collaborative teamwork while consistently delivering exceptional results.

In his new role as Associate Director of Revenue at Holiday Inn New Delhi Mayur Vihar Noida, he will lead the Revenue Management function to maximize revenue opportunities, strengthen market positioning and support the achievement of the hotel’s commercial objectives.

Anurag Rai, General Manager at Holiday Inn New Delhi Mayur Vihar Noida said, “We are delighted to welcome Achint Singh to Holiday Inn New Delhi Mayur Vihar Noida. Achint brings with him a wealth of experience in revenue management, distribution strategy and commercial operations along with a proven track record of driving business performance across renowned hospitality brands. His strategic mindset, analytical expertise and collaborative leadership approach will play a key role in strengthening our revenue initiatives and supporting the hotel’s growth objectives. We look forward to his valuable contributions as we continue to enhance our market position and deliver exceptional results.”

Expressing his enthusiasm, Achint Singh said “I am honored to join Holiday Inn New Delhi Mayur Vihar Noida and become part of a dynamic team committed to excellence and guest satisfaction. The hospitality industry continues to evolve rapidly, creating exciting opportunities to leverage data-driven strategies, innovation and market insights to optimize performance. I look forward to working closely with the hotel’s leadership team to further strengthen revenue management practices, maximize commercial opportunities and contribute to the continued success and growth of the property”.

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With over fourteen years of extensive experience in the hospitality industry, Prosenjit brings with him a deeply evolved understanding of food & beverage operations, restaurant management, guest engagement, and service orchestration across luxury and upscale hospitality environments. His career reflects a progressive ascent through operational and managerial roles, underscored by consistency, adaptability, and an instinctive understanding of evolving guest expectations.

Prior to joining Novotel Ahmedabad, Prosenjit was associated with Novotel Hyderabad Convention Centre and Hyderabad International Convention Centre, where he was instrumental in overseeing large-scale food & beverage operations within one of the region’s most dynamic hospitality ecosystems.

His professional journey within Accor spans nearly a decade, during which he held key leadership positions including Outlets Manager, Restaurant Manager, Assistant Restaurant Manager, and Food & Beverage Team Leader across Bengaluru and Chennai. Throughout these assignments, he played an integral role in streamlining outlet operations, strengthening team performance, and curating dining experiences that balanced operational precision with intuitive service.

Additionally, his tenure as Assistant Food & Beverage Manager with Radisson Blu, Visakhapatnam, further expanded his expertise in high-volume operations, strategic planning, and guest-centric dining concepts.

Commenting on the appointment, Nikhil Chandra, General Manager, Novotel Ahmedabad, said:

“Prosenjit’s professional journey reflects both operational depth and a sophisticated understanding of modern hospitality. His ability to translate service into meaningful guest experiences, while simultaneously driving operational excellence, makes him a valuable addition to the hotel’s leadership framework. We are delighted to welcome him to Novotel Ahmedabad.”

Novotel Ahmedabad continues to strengthen its position as one of the city’s leading hospitality destinations, recognised for its contemporary design language, elevated culinary offerings, and thoughtfully curated guest experiences.

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OUTRIGGER Hospitality Group announces the opening of OUTRIGGER Phi Phi Island Resort in Thailand, welcoming its first guests and joining OUTRIGGER’s Thailand portfolio alongside properties in Koh Samui, Khao Lak, and Phuket. Set within the protected boundaries of Hat Noppharat Thara-Mu Ko Phi Phi National Park, the resort offers 63 suites and villas on a stretch of coastline where limestone cliffs rise from jade-green water, coconut palms line a white-sand beach, and the Andaman Sea sets the rhythm of each day.

“What we’ve created at Phi Phi Island is truly special — a resort that matches one of Thailand’s most breathtaking settings and honors the culture and environment that make it extraordinary. This opening is a reflection of OUTRIGGER’s long-term commitment to Thailand, and for those who make the journey here, I believe it will be unlike anything they’ve experienced before,” said Jeff Wagoner, President & CEO of OUTRIGGER Hospitality Group.

Accessible only by boat, the resort sits inside a national park where development is tightly controlled, and the natural environment remains largely untouched. Guests arrive by sea, stepping onto the sand as the Andaman horizon opens before them.

The resort’s suites and villas are guided by “Nit Thra,” a Thai concept centered on the soul of rest. Handcrafted furnishings, organic textiles, and woven motifs drawn from the island’s craft traditions give each space its character, alongside contemporary amenities. Three accommodation types lead the offering: the Hilltop Ocean View Pool Villa, with a private infinity pool and sea views; the Beachfront Pool Villa, positioned directly on the sand; and the Family Garden Villa, wrapped in tropical gardens.

At the resort’s Mala Kitchen, resident chefs work within the philosophy of “Samrub Thai” – a Southern Thai culinary approach built on the balance of taste, texture, and tradition. The menu draws on the region’s spices, fresh produce, and coastal ingredients, prepared and presented by chefs with deep roots in the local food culture. The Edgewater Bar & Grill serves fresh local seafood, aromatic curries, and tropical cocktails at the edge of the Andaman Sea – with an open view of the water that makes it the natural setting for sundowners & long evenings.

The national park that surrounds the resort is one of the most biodiverse marine environments in Southeast Asia. PADI-certified diving excursions reach coral formations where sea turtles, manta rays, and reef sharks are regular sightings. Eco-sensitive boat rides access islands and coves that see limited visitor traffic. Long-tail boat picnics travel the mangrove channels at a pace that suits the landscape. Back on land, private Thai cooking classes, non-motorized water sports, and bead-making sessions, drawn from the island’s ancient craft traditions, round out the offering. Relaxation journeys at Zeavola Spa are grounded in Southern Thai wellness practices and local botanicals. The Coral Kids Club and a teen zone ensure the resort works equally well for families. For guests who wish to explore further, Tonsai Village – Phi Phi’s lively hub of restaurants, bars, and local shops – is a short boat ride away.

The indigenous Urak Lawoi people have inhabited these islands for centuries, and their heritage informed the resort’s design as well as its welcome rituals. Each arriving guest receives a handcrafted bead bracelet, a gesture rooted in Urak Lawoi tradition and a reflection of the community’s place at the heart of the resort’s identity. Guests wishing to learn more can join bead-making sessions that trace the craft’s origins along the island’s historic trade routes.

The resort was constructed using local, organic materials and designed to work with its environment – maximizing natural light and ventilation, minimizing waste and protecting the ecosystem it sits within. Operating inside a national park is both a privilege and a responsibility; the standards applied here reflect that. The aim is straightforward: guests leave nothing behind except footprints in the sand.

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Presently, SaltStayz has its presence in key business travel markets including New Delhi, Gurgaon, Noida, Faridabad and Chandigarh-Mohali. SaltStayz Autograph Rishikesh has been positioned towards guests looking at a high-quality stay combined with experiences and a deeper connection with the destination.

Strategically located in the heart of Rishikesh, the property enjoys proximity to key landmarks such as Triveni Ghat and Parmarth Niketan Ashram, providing access to key spiritual and cultural landmarks in the destination. The hotel’s location also allows for easy access to major touch-points including Ram Jhula & Lakshman Jhula while still offering a sense of calm and retreat.

SaltStayz Autograph Rishikesh has also been positioned with a focus on wellness-led experiences. Given its proximity to key spiritual and leisure points in Rishikesh, the property provides access to activities such as yoga sessions, guided spiritual walks and self-exploratory bicycle tours to enable guests to discover the surrounding areas. Dedicated spaces for meditation have been incorporated as part of the overall design. The property also includes an all-day dining restaurant, featuring the first of its kind – pure vegetarian Moti Mahal restaurant.

Gaurav Gupta, Co-Founder, SaltStayz said, “Rishikesh is witnessing a clear shift towards wellness-led travel with guests increasingly seeking more immersive and experience-driven stays. While SaltStayz has traditionally operated within the business travel segment, we have been observing consistent demand from our existing customer base for similar offerings in leisure destinations. The launch of our Autograph category in Rishikesh is a direct response to this shift, reflecting both evolving consumer preferences and our broader expansion strategy.”

With 38 keys, the property launch in Rishikesh marks the implementation of SaltStayz’s broader strategy of expanding into high-potential leisure destinations while offering thoughtfully designed stays at competitive pricing.

“In the post-pandemic period, demand for leisure and spiritual travel has increased significantly. Wellness has also emerged as a key factor influencing leisure travellers when choosing a destination,” added Gupta.

Alongside its Autograph brand, SaltStayz’s portfolio also includes the Select and Premier categories. The hospitality company is planning to expand into other parts of the country through its Autograph portfolio. Designed for modern travellers seeking more than just accommodation, Autograph hotels are set to play a central role in SaltStayz’s expansion strategy in the near future.

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Anshita Detha, Assistant Director of Human Resources

Elevated from Human Resources Manager, Anshita brings 10 years of industry experience and a journey deeply intertwined with Hyatt itself. She first joined Hyatt Ahmedabad in 2016 as a Learning Coordinator, grew through her time at Park Hyatt Hyderabad, and returned to Hyatt Ahmedabad in 2023 as HR Manager. Her expanded role now centers on decisions that shape people, culture, and long-term growth across divisions. Guided by Respect and Integrity, she leads with a proactive approach that anticipates challenges before they arrive. “This elevation is a milestone that reflects both my growth and the trust Hyatt places in me to drive people strategy with greater impact,” she shares.

Naved Chaudhry, Cluster Revenue Manager, Hyatt Ahmedabad and Hyatt Regency Dharamshala

Elevated from Revenue Manager, Naved brings 14 years of industry experience and 3 years within the Hyatt family to his significantly expanded role. Now leading revenue strategy across both Hyatt Ahmedabad and Hyatt Regency Dharamshala, his mandate calls for broader strategic thinking, cross-property perspective, and the kind of leadership that balances numbers with people. Overseeing two distinct properties across two markets, he carries the responsibility of aligning revenue goals while staying true to the culture of care that defines both addresses. “This elevation is a reflection of consistent growth and trust earned over time,” he shares.

Shezad Nagori, Room Division Manager

Elevated from Front Office Manager, Shezad’s journey from Front Office Associate to Room Division Manager, across 15 years and three cities, is a quiet but powerful story of what patience and consistency can build. Having started at the front lines of hospitality, he brings a ground-level understanding of the guest experience to a leadership role where that perspective matters most. “Moving closer to where I’m meant to be,” he says of this milestone, with the calm certainty of someone who has earned every step.

“At Hyatt Ahmedabad, we don’t just fill positions. We build careers and we build people,” said Gaurav Chandna, General Manager, Hyatt Ahmedabad. “Anshita, Naved, and Shezad have each demonstrated what it means to lead with integrity and care. Their elevations are a natural progression and a reflection of the culture we work hard to protect every single day. Hyatt’s strength has always been its people, and these three are a proud example of that.”

Hyatt Ahmedabad congratulates all three leaders on their well-deserved elevations and looks forward to the meaningful impact they will bring in their new roles.

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With over two decades in hospitality, N. Vinaayak shares insights on navigating a fast-evolving market. He highlights the importance of balanced revenue strategies, digital transformation and data-driven decision-making, while emphasizing that true success lies in blending technology with human connection and strong team performance.

With over two decades in hospitality, what pivotal experiences have shaped your approach to sales and marketing leadership?

With over two decades in hospitality, my approach to sales and marketing leadership has been shaped by a mix of hands-on experience, market shifts and continuous learning. Key experiences such as handling diverse market segments, navigating challenging business cycles and leading high-performing teams have strengthened my ability to stay agile and solution-oriented. These moments reinforced the importance of being proactive, customer-centric and commercially driven.

These experiences have shaped me into a “turn around leader”.

In your current role at Holiday Inn New Delhi Mayur Vihar Noida, what are your key priorities when it comes to driving revenue growth and strengthening market positioning?

In my role at Holiday Inn New Delhi Mayur Vihar Noida, a key priority is optimizing the market mix to drive balanced and sustainable revenue growth. This means strategically managing segments like corporate, leisure and MICE to ensure we are not overly dependent on any one source and can perform well across seasons.

Building strong client relationships remains central to success—what strategies have you found most effective in nurturing long-term partnerships?

Building strong client relationships has always been at the core of sustainable success and in my experience, it comes down to a balance of hard work and smart thinking.

A major part of this success also comes from my team. My team is my strength – they bring diverse perspectives, collaborate seamlessly and ensure that every client interaction reflects our collective commitment to excellence. Strong internal alignment often translates into stronger external relationships.

The hospitality landscape is becoming increasingly competitive—how do you differentiate your property and create a compelling value proposition for today’s traveller?

In an increasingly competitive hospitality market, my approach to differentiating a property like Holiday Inn New Delhi Mayur Vihar Noida is rooted in creating clear and segment-led value. I focus on positioning the hotel as a smart choice for today’s hybrid traveller who expects convenience, comfort and efficiency in one seamless experience. Given its location and connectivity, I would position the property as a practical base for both business and leisure travel where guests can easily access East Delhi, Noida and central business districts while also enjoying a comfortable and productive stay environment.

At the same time, I would strengthen the hotel’s identity as a reliable MICE and social events destination by emphasizing flexibility, execution excellence and strong value. In a crowded market, clients are not just buying space, they are buying confidence in delivery so consistent service quality and seamless event management become key differentiators. Alongside this, I would build a stronger food and beverage narrative by creating engaging dining experiences, local culinary promotions and weekend offerings that attract not just in-house guests but also local residents, helping the hotel become more of a social hub than just a stay option.

From a marketing standpoint, I rely heavily on data-driven segmentation to ensure we are speaking differently to corporate clients, leisure travellers and event planners. By combining the trust of the IHG brand with localized insights and targeted demand generation, the goal is to position the hotel not just as a place to stay but as a dependable, experience-driven choice that consistently delivers value across different guest needs.

How do you see the role of sales and marketing evolving in the age of digital transformation and data-driven decision-making?

The role of sales and marketing in hospitality has evolved from being primarily relationship-driven and intuition-led to becoming a highly integrated, data-informed, and digitally enabled growth function. Earlier, success depended largely on personal relationships, corporate connections and static annual plans but today the focus has shifted to real-time decision-making driven by demand patterns, customer behaviour and market intelligence.

With digital transformation, marketing is no longer just about visibility or brand communication, it has become a performance-driven engine that directly influences revenue outcomes. Every campaign, channel and offer can now be measured, optimized and adjusted almost in real time which means speed of response and agility in strategy execution are critical. Sales teams too are increasingly expected to operate with a strong understanding of data using insights from CRM systems, channel performance and segmentation analytics to prioritize accounts and personalize engagement.

At the same time, the integration between sales and marketing has become much tighter. Instead of functioning as separate silos, both teams now need to work as a unified revenue organization where marketing drives qualified demand and sales converts it with precision and personalization. This alignment is especially important in a digital-first booking environment where customers have already done significant research before any direct interaction.

Overall, the role is evolving into that of a commercially strategic function that balances technology, data and human connection. While data provides direction and clarity, the human element of trust-building, negotiation and experience design still remains central especially in hospitality.

As a leader, how do you inspire your team to consistently deliver high performance while adapting to changing market dynamics?

As a leader, I focus on giving my team right direction, ownership and the right context so they understand both the ‘what’ and the ‘why’ behind targets. I keep the team aligned through regular performance reviews and open communication where we track not just numbers but also market trends and customer insights. This helps them stay proactive.

At the same time, I invest in continuous learning and skill development so the team is equipped to adapt to new digital tools and evolving guest behaviour. I also believe recognition plays a key role – celebrating both effort and results helps sustain motivation and a high-performance culture.

Looking ahead, what is your vision for the future of hospitality in India, and what advice would you offer to the next generation of industry professionals?

Looking ahead, I see the future of hospitality in India becoming more experience-led, digitally integrated and highly segmented. Growth will no longer come just from room demand, but from how well hotels create meaningful, localized experiences for increasingly discerning travellers. With rising domestic travel, stronger infrastructure and digital adoption, guests will expect seamless personalization, faster service delivery and stronger value alignment across price points.

At the same time, sustainability and wellness will become central to hospitality design and offerings. Hotels will need to function not just as places to stay, but as spaces to connect, celebrate and rejuvenate. Technology and data will play a major role in understanding guest behaviour but the real differentiator will still be how well teams translate those insights into memorable human experiences.

For the next generation of hospitality professionals, my advice would be to stay curious and adaptable. Build strong fundamentals in operations and service, but also invest time in understanding digital tools, revenue dynamics and data-driven decision-making. Most importantly, don’t view hospitality as just a job function – see it as a people-driven industry where emotional intelligence, consistency and ownership make the biggest long-term difference.

 

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Impact at OTM Mumbai 2026

Held at the Jio World Convention Centre from 5–7 February 2026, OTM Mumbai witnessed remarkable engagement at the RezLive.com booth. Travel agents, hoteliers, DMCs, suppliers, and media partners visited in large numbers to explore the platform’s latest innovations and understand how RezLive.com continues to elevate the B2B travel ecosystem.

The booth remained consistently active with product demos, strategic discussions, and networking sessions that highlighted RezLive.com’s commitment to innovation and service excellence.

Spotlight on Innovation: Smart Match

A major highlight was Smart Match, RezLive.com’s advanced AI-powered feature that transforms the hotel room selection experience. Smart Match intelligently groups and compares room options, eliminates repetitive listings, and presents clean, consolidated choices—helping agents make faster and more confident decisions. With real-time supplier data processing and board-type consolidation, Smart Match is redefining efficiency for travel professionals.

Expanding Opportunities with RezTez

The team also held strategic conversations around RezTez, RezLive.com’s powerful XML Out solution. Partners expressed strong interest in leveraging RezTez to distribute premium travel content in their markets.

“RezTez is a gateway for agents to become distributors of quality inventory,” said Mr. Jaal Shah – Founder, RezLive.com. “It empowers partners to scale with speed, reliability, and precision.”

Happy Hours at the RezLive.com Stand

Adding to the excitement, RezLive.com hosted Happy Hours on Day 1 and Day 2 from 4:00 PM to 6:00 PM, creating a vibrant environment for relaxed networking and meaningful conversations.

Strong Presence at SATTE New Delhi 2026

Following the success at OTM, RezLive.com continued its momentum at SATTE 2026, held at Yashobhoomi, New Delhi from 25–27 March 2026. SATTE, known for being one of Asia’s largest travel trade shows, provided another powerful platform for RezLive.com to engage with the industry.

The booth attracted a diverse mix of travel agents, hoteliers, tourism boards, DMCs, and technology partners from India and international markets. The interactions mirrored the energy of OTM, with visitors eager to explore RezLive.com’s innovations and partnership opportunities.

Consistent Focus on Innovation

Smart Match once again emerged as a key attraction, with agents appreciating its ability to simplify complex room inventories. The RezTez XML Out solution also generated strong interest among partners looking to expand their distribution capabilities.

Industry Collaboration and Market Insights

SATTE enabled the RezLive.com team to:

· Strengthen relationships with North India–based agents

· Explore new collaborations with tourism boards and suppliers

· Discuss integration opportunities with agents and tech partners

· Share insights on evolving travel trends and distribution strategies

The consistent footfall and positive feedback across all three days reaffirmed RezLive.com’s strong brand recall and trusted industry reputation.

Driving Growth and Innovation in B2B Travel

RezLive.com’s impactful presence at both OTM Mumbai 2026 and SATTE New Delhi 2026 underscores its role as a catalyst for innovation in the B2B travel space. With advanced tools, a partner-first approach, and a relentless focus on service excellence, RezLive.com continues to empower travel professionals across global markets.

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Holiday Inn New Delhi Mayur Vihar Noida announces a special culinary collaboration with Crowne Plaza Today Gurugram to present an exclusive four-day food pop-up of its celebrated restaurant, Kaansa. Known for its modern Indian cuisine inspired by India’s iconic brass cookware, Kaansa brings its distinctive flavours, authenticity and artistic presentations to Café On 3 at Holiday Inn New Delhi Mayur Vihar Noida from 6th to 9th March, 12:30 pm – 11 pm.

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