VFS Global, the global leader in trusted technology services, empowering secure global mobility for governments and citizens, in consortium with WE Excel Software Pvt. Ltd., has won a five-year contract from the Inspector General of Registration (IGR) and Controller of Stamps under the Government of Maharashtra, to launch 60 state-of-the-art Model Sub-Registrar Offices (SROs) across the state in a phased manner to streamline and digitally transform property registration into a fast, transparent, and citizen-centric system.

The consortium will undertake the end‑to‑end setup of Model Sub‑Registrar Offices across Maharashtra, deploying cutting‑edge digital infrastructure and trained service delivery teams to modernise property registration services. The state‑of‑the‑art centres will be designed to deliver faster turnaround times and quick, efficient service, supported by spacious, modern, and fully air‑conditioned facilities. Each centre will feature comfortable waiting lounges with Wi‑Fi connectivity, robust digital systems to enable seamless processing, and trained service delivery executives to assist citizens. Additional amenities like refreshments and water dispensers will further enhance convenience, reflecting a strong citizen‑centric approach to public service delivery.

Ravindra Binwade, Inspector General of Registration (IGR), Government of Maharashtra, said, “The Model Office Concept is a strategic initiative designed to address the persistent bottlenecks in the current property registration system. For years, citizens have grappled with long queues, overcrowded Sub-Registrar Offices (SROs), and a lack of premium ambience. To tackle these challenges, department is trying a solution i.e. “Model Sub-Registrar Office”, the department is establishing 60 dedicated Model Sub-Registrar Offices. These facilities will remain under strict government control and be staffed by departmental officials to ensure regulatory integrity, while specifically aiming to reduce crowded atmosphere found in traditional offices. To elevate the user experience, these model offices will feature enhanced service facilities and upgraded infrastructure, managed in partnership with a specialized agency. This hybrid approach combines government oversight with modern operational efficiency to ensure smooth, high-quality transactions. Importantly, these offices are entirely optional; citizens retain the flexibility to choose between the state-of-the-art environment of a model office or the standard services of a regular SRO, allowing for a more personalized and streamlined registration process. These offices will be governed strictly by the department only.”

Jiten Vyas, Chief Commercial Officer and Head – Business Development, VFS Global, said, “This initiative marks a transformative milestone in governance reforms and represents a significant leap towards more accessible, efficient, and transparent public services in Maharashtra, driven by technology and modern service delivery. We are grateful to the Government of Maharashtra for its forward‑looking vision in reimagining citizen services through technology‑enabled transformation. Winning this mandate is a major step forward for VFS Global in the Citizen Services space in India, building on our proven experience in delivering large‑scale, secure government services globally.Beyond modernising property registration, the project will also contribute meaningfully to the local economy through the creation of employment opportunities and the development of skilled service delivery teams across the state. As governments increasingly partner with us across adjacent citizen services – from verification and attestation to education, medical testing, and large citizen service centres – we remain committed to building a sustainable, technology‑led business that delivers secure, citizen‑centric services at scale. We will continue to work closely with governments to strengthen the bond between citizens and public institutions through trusted, modern, and future‑ready public services.”

Please note that these centres would be an optional service and government offices will continue to operate.

As a tech-enabled public services partner, VFS Global combines secure infrastructure, operational expertise, and responsible innovation to help governments modernise citizen engagement, strengthen trust, and deliver better outcomes.

VFS Global’s recent acquisition of CiX Citizen Experience, a leading provider of digital and physical citizen services based in Brazil, marked a pivotal step in its expansion journey as the company continues to broaden its capabilities and deepen its impact in the public service delivery space. This acquisition was centred on driving transformation through advanced digital technologies, including AI and data-driven platforms. By uniting CiX’s cutting-edge digital capabilities with VFS Global’s extensive global infrastructure and expertise in managing complex service ecosystems, VFS Global is positioned to deliver next-generation, integrated solutions to public and private sector clients around the world. VFS Global currently provides citizen services on behalf of10 client governments in 10 countries.

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Yatra Online Limited (Yatra), one of India’s leading online travel companies, today announced a major upgrade to its AI-powered travel assistant, DIYA, making it the world’s first AI assistant capable of planning and booking dynamic multi-city travel itineraries across destinations, cities, and countries in a single conversation. Available exclusively on Yatra’s consumers platforms across web, android & iOS, this upgrade marks a significant advancement in AI-led travel technology.

Unlike existing AI travel assistants that are limited to single-destination searches or require users to switch between multiple platforms to piece together a journey, DIYA enables end-to-end multi-city planning and booking within a single, continuous chat conversation. From intuitively understanding traveler intent to surfacing the best flight options and recommending hotels across destinations, DIYA goes a step further by creating ready-to-book packages and curating relevant local experiences.

Travellers can now simply describe their multi-city travel plans in natural language, e.g “Plan a 7-day trip covering Bali & Singapore for 2 people. I’ll start from Delhi on July 17.” and DIYA will instantly create a comprehensive, bookable itinerary that includes flights, hotel stays, & packages across cities, and curated activity recommendations, eliminating the need to navigate multiple tabs or manually build itineraries.

DIYA accommodates a range of journey structures: one-way trips across cities, return flights from same or a different destination, or full multi-country loops. It recommends hotels for each stop and suggests relevant experiences, reducing trip-planning time from hours or days to minutes.

This builds on DIYA’s existing capabilities as a generative AI-powered travel assistant that offers end-to-end trip planning, booking, and post-booking support across chat and voice in over 100 languages. Powered by advanced AI models including Google’s Gemini, DIYA leverages natural language processing, real-time integrations, and retrieval-augmented generation to deliver personalized, context-aware travel experiences.

Commenting on the development, Siddhartha Gupta, Chief Executive Officer, Yatra Online, said, “The gap in online travel has never really been about access to options. There are plenty of those. The real problem has always been the effort it takes to turn those options into an actual trip. Travellers were left to do all the hard work themselves – coordinating across platforms, second-guessing their choices, and spending weekends on planning instead of looking forward to the journey. With DIYA, we are taking a major step forward in closing that gap. From the first message to the final booking, DIYA holds the entire experience together- intelligently, conversationally, and in real time. That, for us, is what making travel truly intelligent looks like.”

“DIYA leverages the semantic intelligence of Large Language Models to deeply understand traveler intent and sentiment. It then applies advanced reasoning to craft highly personalized itineraries and dynamic travel packages-seamlessly identifying the best flights and hotels in real time. Users can continue to refine the package until it’s perfectly aligned with their needs,” adds Shakti Goel, Chief Architect and Data Scientist, Yatra Online

Since DIYA’s launch in August 2025, Yatra continues to expand its capabilities as a consumer-first AI travel assistant, moving closer to fully autonomous, end-to-end travel planning. By combining conversational intelligence with real-time execution across flights, hotels, and experiences, DIYA is redefining how travellers discover, plan, and book increasingly complex journeys in a faster, more intuitive way.

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Headquartered at Paro International Airport, Drukair connects Bhutan with key cities across Asia, including Bangkok, Delhi, Kathmandu, Singapore, Dhaka, Kolkata, Guwahati, Bagdogra, Bodh Gaya and Dubai. Through this collaboration, Drukair’s fares, schedules, and inventory will be accessible on the Amadeus Travel Platform, allowing travel sellers in India to book and sell Drukair network.

“Partnering with Amadeus opens new horizons for Drukair and Bhutan. This collaboration allows us to connect with more travelers around the world, offering seamless access to our flights. We look forward to leveraging this partnership to drive growth and strengthen our presence on the global travel map,” says Mr. Tandi Wangchuk, Chief Executive Officer of Drukair.

“We are delighted to welcome Drukair – Royal Bhutan Airlines to Amadeus Travel Platform. This partnership reflects our continued commitment to enhancing connectivity and empowering the travel ecosystem with greater choice and efficiency. By bringing Drukair’s inventory onto Amadeus Travel Platform, we are enabling travel sellers in India to seamlessly access and book flights to Bhutan, opening new opportunities for growth while delivering richer travel experiences to customers. We look forward to supporting Drukair in expanding its reach and strengthening its presence in the market.” says Sandeep Dwivedi, Managing Director, Travel Sellers, India & the Sub-Continent, Amadeus.

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The opening was marked by an event held on 12 March 2026 at Worldmark 4, Aerocity, attended by industry partners, travel professionals, and stakeholders from across the industry. The gathering offered an opportunity for networking and interaction, along with a walkthrough of the new workspace. Guests engaged in conversations with the company’s leadership and team members while learning more about the company’s growth strategy and future plans in the region.

Founded in 2006, TBO.com has grown into one of the leading B2B travel distribution platforms globally, connecting travel buyers and suppliers through a technology-driven marketplace. The platform enables travel agents and partners to access a wide range of travel services, including flights, hotels, holiday packages, transfers, sightseeing, cruises, and other travel-related products through a single integrated platform.

Over the years, the company has built a strong presence across multiple international markets, supporting thousands of travel partners through innovative technology solutions and an extensive global inventory. Its platform simplifies travel bookings while enabling partners to expand their business opportunities through seamless connectivity with global suppliers.

Strategically located near Indira Gandhi International Airport, Aerocity has emerged as a prominent hub for aviation, hospitality, and travel businesses. The new office location is expected to strengthen collaboration with partners while enhancing the company’s operational presence in the region.

With this expansion, TBO.com continues to reinforce its commitment to innovation, collaboration, and strengthening relationships within the global travel community. The Aerocity office is expected to play a key role in supporting the company’s growing network of travel partners and its long-term growth within the global travel industry.

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Impact at OTM Mumbai 2026

Held at the Jio World Convention Centre from 5–7 February 2026, OTM Mumbai witnessed remarkable engagement at the RezLive.com booth. Travel agents, hoteliers, DMCs, suppliers, and media partners visited in large numbers to explore the platform’s latest innovations and understand how RezLive.com continues to elevate the B2B travel ecosystem.

The booth remained consistently active with product demos, strategic discussions, and networking sessions that highlighted RezLive.com’s commitment to innovation and service excellence.

Spotlight on Innovation: Smart Match

A major highlight was Smart Match, RezLive.com’s advanced AI-powered feature that transforms the hotel room selection experience. Smart Match intelligently groups and compares room options, eliminates repetitive listings, and presents clean, consolidated choices—helping agents make faster and more confident decisions. With real-time supplier data processing and board-type consolidation, Smart Match is redefining efficiency for travel professionals.

Expanding Opportunities with RezTez

The team also held strategic conversations around RezTez, RezLive.com’s powerful XML Out solution. Partners expressed strong interest in leveraging RezTez to distribute premium travel content in their markets.

“RezTez is a gateway for agents to become distributors of quality inventory,” said Mr. Jaal Shah – Founder, RezLive.com. “It empowers partners to scale with speed, reliability, and precision.”

Happy Hours at the RezLive.com Stand

Adding to the excitement, RezLive.com hosted Happy Hours on Day 1 and Day 2 from 4:00 PM to 6:00 PM, creating a vibrant environment for relaxed networking and meaningful conversations.

Strong Presence at SATTE New Delhi 2026

Following the success at OTM, RezLive.com continued its momentum at SATTE 2026, held at Yashobhoomi, New Delhi from 25–27 March 2026. SATTE, known for being one of Asia’s largest travel trade shows, provided another powerful platform for RezLive.com to engage with the industry.

The booth attracted a diverse mix of travel agents, hoteliers, tourism boards, DMCs, and technology partners from India and international markets. The interactions mirrored the energy of OTM, with visitors eager to explore RezLive.com’s innovations and partnership opportunities.

Consistent Focus on Innovation

Smart Match once again emerged as a key attraction, with agents appreciating its ability to simplify complex room inventories. The RezTez XML Out solution also generated strong interest among partners looking to expand their distribution capabilities.

Industry Collaboration and Market Insights

SATTE enabled the RezLive.com team to:

· Strengthen relationships with North India–based agents

· Explore new collaborations with tourism boards and suppliers

· Discuss integration opportunities with agents and tech partners

· Share insights on evolving travel trends and distribution strategies

The consistent footfall and positive feedback across all three days reaffirmed RezLive.com’s strong brand recall and trusted industry reputation.

Driving Growth and Innovation in B2B Travel

RezLive.com’s impactful presence at both OTM Mumbai 2026 and SATTE New Delhi 2026 underscores its role as a catalyst for innovation in the B2B travel space. With advanced tools, a partner-first approach, and a relentless focus on service excellence, RezLive.com continues to empower travel professionals across global markets.

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When: Book between January 6 and February 2, 2026, for travel through September 13, 2026.*

Why: Expedia TAAP’s January Sale is the perfect way for advisors to start the year strong. With significant hotel savings and a generous booking window, advisors can secure unbeatable deals for clients planning spring getaways, summer holidays, and more—boosting revenue while delivering exceptional value.

More about Expedia TAAP: Expedia TAAP works with over 160,000 travel advisors globally, offering a wide-ranging inventory that includes more than three million properties, 170,000 tours, activities, attractions and adventures, 110 car rentals and 500 airlines. Travel advisors benefit from a suite of Expedia Group technology and tools, such as a Virtual Agent for self-service, quick information retrieval and booking modifications, as well as Live Agent Chat, connecting them with experienced support agents for detailed assistance and decision-making support.

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Sabre-connected agencies in more than 40 countries around the world can now shop, book, and service the Skytrax 5-star airline’s NDC offers within a single cloud-native workflow that can scale with business needs. The launch further strengthens the two companies’ decades-long relationship, with All Nippon Airways already distributing its traditional content through Sabre, as well as using its Network Planning and Optimization technology.

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Through this collaboration, Yatra will extend its extensive portfolio of travel offerings to a broader network of partners and customers, taking advantage of Amadeus South Asia’s “Travel Marketplace” to deliver unparalleled access to travel content across the globe.

The integration of Yatra’s comprehensive travel offerings—including access to over 400 domestic and international airlines, nearly 2 million hotels worldwide, homestays, bus bookings, and visa services—into the Amadeus Travel Marketplace will empower travel partners to offer highly customizable travel solutions. With Amadeus South Asia’s advanced technology and Yatra’s expansive content, businesses and travellers can now benefit from seamless booking experiences, enhanced flexibility, and the ability to tailor travel options to their specific needs.

Commenting on the partnership, Dhruv Shringi, Co-founder & CEO, Yatra Online Limited, said: “By joining Amadeus South Asia’s Travel Marketplace, we are embracing a digital-first future and taking our services to new heights. This partnership strengthens our ability to provide Yatra’s diverse and extensive travel content to customers and partners, while harnessing Amadeus South Asia’s state-of-the-art technology to offer smarter and more efficient travel solutions. We are excited to extend our reach, offer greater flexibility, and support the evolving needs of both leisure and business travellers in India and South Asia region.”

Sandeep Dwivedi, Managing Director, Travel Sellers India & Sub-Continent, Amadeus added, “The Travel Marketplace by Amadeus South Asia is transforming how the travel industry operates by uniting suppliers and buyers of unique travel content on a single, unified digital platform. We are thrilled to welcome Yatra to our Travel Marketplace. Their deep understanding of the Indian travel landscape and their broad service offerings will bring immense value to the ecosystem.”

The partnership between Amadeus South Asia and Yatra will not only drive digital transformation but also expand the variety and accessibility of travel options, enabling all stakeholders in the travel community to innovate and thrive in a connected world

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This year’s Expo is a premier platform for top-tier collaborations. Among them are industry giants like Foxconn, Delta Electronics, Advantech, and Phison Electronics, along with prominent groups such as Nan Liu and Breeze Group. Their presence underscores a shared vision of long-term partnership and mutual growth, reinforcing India’s role as a promising hub for future business.

A Convergence of Strengths: Technology Meets Innovation

The opening ceremony was graced by high-profile figures from both nations, including India’s Amardeep Singh Bhatia (Secretary, Ministry of Electronics and Information Technology) and Taiwan’s Representative to India, Dr. Mumin Chen, affirming the Expo’s significance in boosting bilateral trade and investment.

TAITRA Chairman James Huang highlighted the immense synergy between the two economies. He emphasized that India’s thriving startup ecosystem and vast pool of software talent are perfect complements to Taiwan’s global leadership in semiconductors, ICT, and smart technologies. This partnership, he noted, holds the key to unlimited opportunities.

Aligning with India’s National Priorities

The Expo is strategically designed to align with India’s flagship initiatives, offering solutions that cater directly to the nation’s developmental goals.

Make in India: The Smart Manufacturing Pavilion showcases advanced solutions for factory automation, textiles, and footwear. Companies like Syntec, HIWIN, and Techman Robot are presenting cutting-edge technology, including robotic arms and precision equipment that have already captured the attention of Indian buyers.

Digital India: The Smart Technology Zone is a hub for innovation, featuring the latest in energy-saving solutions, cloud computing, and industrial computers. A special highlight is Taisys Technologies, which is making its India debut with groundbreaking hydrogen energy generation systems and drone technology, demonstrating Taiwan’s ability to seamlessly integrate different technological domains.

Electronics Manufacturing: The Electronics Manufacturing Zone brings together Taiwanese companies with a strong presence in India, including Foxconn and U-CAN. This zone highlights Taiwan’s crucial role in strengthening India’s position in the global electronics supply chain.

Beyond Technology: Fostering Business and Lifestyle Connections

The Taiwan Excellence Pavilion is a showcase of innovation, featuring 22 leading companies like Advantech, Phison, and MSI. They are presenting powerful solutions, including intelligent micro-edge systems and generative AI model training platforms to support India’s smart manufacturing ambitions.

Adding a new dimension to the Expo, the Taiwan Select Food Pavilion is a debut attraction with nearly 40 companies. Visitors can explore a diverse array of products, from instant bubble tea to plant-based jerky and traditional noodles, perfectly timed to attract food industry buyers from the World Food India exhibition.

The Taiwan Expo 2025 is more than just an event; it’s a strategic platform laying the groundwork for deeper collaboration. By leveraging Taiwan’s technological prowess and India’s vibrant market, the Expo is poised to drive shared prosperity and pave the way for a future of innovation and growth.

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With over four decades of experience in the travel industry and a widespread network of offices in India and abroad, Riya Travel has built a strong reputation for reliability, service excellence, and scale. By joining Travel Marketplace, Riya will now bring cutting-edge travel technology solutions, apps, and content closer to its diverse customer base — ranging from individual travellers to large corporates and travel partners.

GMJ Thampy, Founder and CMD Riya Group Enterprise said: “At Riya Travel, our strength lies in our reach, scale, and the trust we have earned over the years. Partnering with Amadeus South Asia for Travel Marketplace allows us to complement these strengths with world-class technology, giving our customers and partners access to faster, smarter, and more seamless solutions. This is an important step in our digital journey to further enhance the travel experience across all segments we serve.”

Commenting on the partnership  Sandeep Dwivedi, Managing Director, Travel Sellers, India Sub Continent, Amadeus, added: “We are delighted to welcome Riya Travel to sign up for the Travel Marketplace. Riya’s unmatched scale and presence across multiple segments makes them a powerful force in South Asia’s travel industry. Together, we aim to accelerate digital adoption and empower more travel businesses to innovate, collaborate, and thrive.”

This partnership underscores Riya’s focus on driving digital innovation, while supporting Amadeus’ vision to build a smarter, more connected, and technology-enabled travel ecosystem across South Asia.

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