The Taiwan Tourism Administration (TTA) has launched two new initiatives to welcome global travellers: the ‘Taiwan the Lucky Land – Thank You Season’ rewards visitors with monthly prize draws, while the ‘Enter Taiwan, Enjoy a Gift!’ campaign offers NT$600 vouchers to transit passengers. Together, these programs highlight Taiwan’s hospitality and invite travellers to return and explore more.

Taiwan the Lucky Land – Thank You Season is a follow-up campaign of TTA for travellers who previously registered for the “Taiwan the Lucky Land” lucky draw and have already visited Taiwan. Eligible participants can register on the campaign website before their next arrival in Taiwan for a chance to win prizes such as business-class round-trip airline tickets to Taiwan, luxury hotel accommodation packages, and NT$5,000 gift card vouchers. The promotion runs until 30 January 2026 (12 pm). Winners are selected through monthly draws held in the final week of each month, and non-winning entries automatically roll over. Prizes cannot be exchanged or substituted.

The initiative builds on the unprecedented success of the original Taiwan the Lucky Land campaign which engaged over 6.5 million international travellers since May 2023, the Tourism Administration has relaunched this flagship initiative as a gratitude-driven program targeting returning visitors. More information can be accessed on https://5000.taiwan.net.tw/index_en.html

Launched on November 1, 2025 by TTA, ‘Enter Taiwan, Enjoy a Gift!’ campaign offers NT$600 vouchers to non-Taiwanese transit passengers who enter Taiwan for up to 24 hours via Taoyuan International Airport. Designed to showcase Taiwan’s charm and boost airport commerce, the initiative highlights Taoyuan Airport’s rising status as a global transit hub, supported by expanding international routes such as new services from Emirates and Etihad. Running through October 31, 2026, the program invites travellers to experience Taiwan’s welcoming culture and creates new opportunities to convert transit visitors into future tourists.

The campaign is aimed at enhancing Taiwan’s international visibility and attract return visits from transit passengers. Travellers can register their basic information on the campaign website. Upon arrival at Taoyuan International Airport, they can present their passport and onward international boarding pass at the TTA’s Visitor Service Centres (located at Terminal 1 and Terminal 2) to receive a NT$600 shopping voucher. The voucher is valid at participating merchants within the airport, including restaurants, duty-free stores, souvenir shops, and other retail services. To be part of the campaign one needs to register at https://halfdaytour.taiwan.net.tw/Schedule/self.

Looking ahead, TTA will continue to engage with stakeholders and partners in order to introduce more such incentives and enhance Taiwan’s destination appeal. These initiatives are aimed at encouraging visitors to stay longer and explore Taiwan, boosting tourist arrivals and spending, enhancing Taiwan’s image as a warm, convenient, and enjoyable international transit hub, and ultimately a travel destination.

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India is among Abu Dhabi’s most dynamic and promising source markets, consistently recording double-digit growth. Building on this momentum, the Department of Culture and Tourism – Abu Dhabi (DCT Abu Dhabi) is implementing a sharply localised and family-centric approach to deepen engagement across the Indian market. In an exclusive interview with Travel & Hospitality (TH), Abdulla Yousuf, Director of International Operations, DCT Abu Dhabi, explains how Abu Dhabi is positioning itself as a destination where culture, comfort, and celebration converge, offering Indian families a sense of familiarity wrapped in world-class hospitality.

Q. What is Abu Dhabi’s strategy for attracting the Indian family market?

India remains one of Abu Dhabi’s largest and dynamic source markets, with sustained double-digit growth in both visitor numbers and spends. In 2024, we welcomed over 360,000 Indian hotel guests, a 43 per cent increase over the previous year, and we project more than 400,000 in 2025. This growth is being driven by a few clear trends that shape our India strategy.

Firstly, ‘live tourism’ is booming. Indian travellers are coming for our world-class events calendar, from four sold-out Coldplay concerts at Zayed Sports City Stadium earlier this year to the Asia Cup 2025 hosted at Zayed Cricket Stadium, NBA Abu Dhabi Games, Formula 1, UFC, and international cultural festivals. These multi-generational experiences bring families together.

Secondly, there is a marked shift towards immersive cultural experiences and multi-generational travel. Indian families, often travelling in groups spanning grandparents, parents, and children, seek destinations that are easy to navigate, safe, and welcoming, with something for every age group. Abu Dhabi’s blend of ancient traditions and cutting-edge attractions fits this perfectly.

Our approach in India is highly localised and granular. We are deepening our presence beyond the major metros into high-growth cities such as Hyderabad, Kolkata, Chennai, Chandigarh, Ahmedabad, Bhubaneswar, and Pune, targeting emerging outbound segments through roadshows, joint marketing programmes, and tactical offers.
We work with over 20 Indian trade partners, including leading OTAs like EaseMyTrip, MakeMyTrip, TBO, and Thomas Cook India, to run flash sales, last-minute deals, and festival-specific packages aligned with India’s 20–35 day booking window.

Connectivity is another cornerstone: Etihad Airways continues to expand direct flights from more Indian cities to Abu Dhabi, making the journey seamless. While our global strategy focuses on Abu Dhabi’s year-round appeal, safety, and cultural depth, our India strategy is more festival-driven, more entertainment-led, and more family-focused.

Q. How is Abu Dhabi positioning itself as a destination that caters to multi-generational Indian families?

Abu Dhabi has consciously built a future-ready tourism ecosystem that adapts to diverse markets, embraces cultural nuances, and delivers lasting value across generations. For Indian families, this means creating an environment where grandparents, parents, and children can each find experiences that speak to them, all within a safe, accessible, and welcoming setting.

Indian families are increasingly using collaborative planning tools, such as WhatsApp family groups, to organise their trips. We have embraced this insight in our marketing, ensuring our Experience Abu Dhabi campaigns are designed for easy sharing within these groups, and that our content is bilingual in Hindi and English to appeal to all generations.

Safety is a critical factor for multi-generational travel, and Abu Dhabi’s consistent ranking as the world’s safest city in the Numbeo Safety Index for nine consecutive years offers strong reassurance for Indian families, particularly for solo female travellers and elderly visitors.

We understand that multi-generational families have varied needs. Our accommodation partners offer connected rooms, flexible check-in and check-out times, and family-friendly amenities. Attractions like the Sheikh Zayed Grand Mosque, Louvre Abu Dhabi, and Qasr Al Watan offer wheelchair access, shaded walkways, and guided tours at a relaxed pace. Theme parks such as Ferrari World and Warner Bros. World have dedicated areas for younger children, while Saadiyat Cultural District offers serene spaces for reflection and learning.

Our collaboration with brand ambassador Ranveer Singh has been instrumental in boosting awareness for Abu Dhabi among Indian audiences. In essence, Abu Dhabi positions itself for Indian multi-generational families by combining world-class attractions with cultural authenticity, ensuring accessibility and comfort for all ages, and by speaking in ways that reflect real Indian family dynamics and planning habits.

Q. What is the average duration of stay for an Indian family in Abu Dhabi, and what are the most common places they visit? Are you seeing any shifts in travel patterns?

On average, Indian overnight visitors stay around four nights in the city, with many choosing hotel or serviced apartment accommodation. Our research shows that 76 per cent of Indian overnight visitors stayed in hotels or hotel apartments, with the remainder staying with friends or family. Top attractions for Indian travellers include the Sheikh Zayed Grand Mosque, Ferrari World Abu Dhabi, Warner Bros. World, Louvre Abu Dhabi, and Qasr Al Watan. Families also enjoy the Abu Dhabi Corniche, SeaWorld Yas Island, and the Heritage Village. For younger visitors, Yas Island’s theme parks are a major draw, while cultural landmarks appeal to older generations. We are seeing a rise in first-time visitors as 73 per cent of Indian travellers in 2024 visited Abu Dhabi for the first time, along with growing interest in exploring beyond the city, with visits to the Al Ain region tripling compared to previous years.

Q. Can you share details on any special packages for Yas Island, the Louvre Abu Dhabi or Sheikh Zayed Grand Mosque designed for families with children?

Yas Island offers a range of family-focused packages that combine entry to multiple theme parks, including Ferrari World, Warner Bros. World, SeaWorld Abu Dhabi, and Yas Waterworld, often with discounted rates for children.
At Louvre Abu Dhabi, families can join interactive workshops and child-friendly tours introducing young visitors to art and culture. The museum also offers family trails and activity booklets that encourage children to explore the galleries at their own pace.

The Sheikh Zayed Grand Mosque provides guided tours accessible to all ages, with family-friendly facilities such as shaded areas, seating, and easy access for strollers and wheelchairs. Additionally, the official Abu Dhabi Pass, valid for 14 days, helps travellers save up to 50 per cent across 70+ top attractions and activities, with additional discounts on visa services, SIM cards, and transportation.

Q. Beyond the major theme parks on Yas Island, what other unique, family-friendly attractions would you recommend that might not be on a typical tourist’s radar?

For families seeking experiences beyond Yas Island, Abu Dhabi offers a wealth of unique options. The Al Ain region, known as a ‘living oasis’, is home to UNESCO World Heritage sites, lush oases, and Al Ain Zoo, which features educational programmes and wildlife encounters ideal for children.

Jubail Mangrove Park is another hidden gem, where families can stroll along boardwalks through protected mangroves and learn about the local ecosystem. Children can spot crabs, fish, and birds, while adults enjoy the tranquillity of nature. For a blend of culture and leisure, the Qasr Al Hosn Palace and the Cultural Foundation in the city centre offer interactive exhibitions, workshops, and performances for all ages.

With the opening of the BAPS Hindu Mandir, interest in spiritual and cultural travel has increased. This landmark offers a serene environment for reflection, and is a meaningful stop for experiencing leisure and culture together. Families can also have unique experience at teamLab Phenomena Abu Dhabi. It is an immersive, multi-sensory art space that blends technology, creativity, and interactivity, engaging visitors of all ages. These attractions, alongside Abu Dhabi’s well-known icons, ensure that families can enjoy a diverse itinerary that goes beyond the expected.

Q. How does Abu Dhabi ensure that experiences like desert safaris are both authentic and safe for families, especially those with younger kids or elderly members?

Desert safaris in Abu Dhabi are operated by licensed providers who adhere to strict safety and quality standards. Vehicles are regularly inspected, and drivers are trained in both off-road skills and guest safety. For families with younger children or elderly members, operators can tailor the experience to be less physically demanding, focusing on cultural elements such as camel rides, falconry displays, and traditional Bedouin-style camps. These camps often feature shaded seating, accessible pathways, and gentle activities like henna painting and storytelling.

Q. What are the initiatives to ensure convenience for elderly visitors at major attractions?

Major attractions, including the Sheikh Zayed Grand Mosque, Louvre Abu Dhabi, and Qasr Al Watan, are equipped with ramps, elevators, and accessible restrooms. Many hotels offer ground-floor rooms, wheelchair-accessible bathrooms, and shuttle services to key attractions. Tour operators can arrange private transportation with easy-access vehicles, and guided tours are paced to suit elderly visitors. Cultural sites also provide seating areas and shaded rest stops to ensure comfort throughout visits.

Q. What kind of curated, leisurely activities like guided tours or cultural workshops are available for older visitors who prefer a relaxed pace?

For older visitors, Abu Dhabi offers a variety of leisurely activities combining cultural enrichment with comfort. Guided heritage tours of the Sheikh Zayed Grand Mosque, Qasr Al Hosn, and the Heritage Village provide deep insights into Emirati history and traditions without strenuous activity.

The Big Bus Company’s open-top double-decker tours cover Abu Dhabi’s major landmarks, from the opulent Emirates Palace to culture-rich Saadiyat Island, home to Louvre Abu Dhabi and Manarat Al Saadiyat. The company also operates an Al Ain Panoramic Day Tour for Al Ain Region, covering key sites such as Al Qattara Fort, Al Hili Fort, Hili Grand Tomb, Qasr Al Muwaiji, Al Ain Palace Museum and Al Jahili Fort.

Workshops at the Cultural Foundation and Louvre Abu Dhabi invite visitors to engage with art, calligraphy, and traditional crafts in a relaxed setting. For nature lovers, a gentle boat tour through the mangroves or a sunset dhow cruise along the Corniche offers a scenic and tranquil experience.

Q. Given the importance of food in Indian culture, how does Abu Dhabi’s hospitality sector cater to diverse Indian dietary preferences?

As Indian travellers increasingly choose Abu Dhabi for both short getaways and extended family holidays, we are working closely with hospitality partners to ensure the destination reflects their expectations from both culinary and cultural perspectives, incorporating Hindi-speaking staff, Indian food options, and Diwali-themed programming.
Many hotels and restaurants offer extensive vegetarian menus, and several can prepare Jain-friendly meals upon request. Indian cuisine is widely available, from fine dining to casual eateries, with regional specialities from across India represented.

Restaurants such as Martabaan by Hemant Oberoi at Emirates Palace offer refined Indian dining experiences, while numerous vegetarian and vegan-friendly cafes cater to health-conscious travellers. At major attractions, food outlets provide vegetarian options, and hotel breakfast buffets often include Indian dishes alongside international fare. This culinary diversity ensures Indian visitors feel at home while exploring new flavours.
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Marking the 74th year of TAAI’s journey, this milestone convention promises an enriching and luxurious experience for members, with the stunning Grand Hyatt Abu Dhabi Emirates Pearl serving as the HQ hotel.

As TAAI aptly puts it, “Visiting Abu Dhabi on your own is a good experience. But visiting Abu Dhabi with TAAI is a sensational one! Don’t miss it. Grab your seat. Let’s celebrate togetherness!”

Convention highlights include:

• A grand opening ceremony on September 17 at a spectacular venue, followed by a memorable welcome dinner filled with entertainment and networking.
• Two power-packed days of knowledge sessions on September 18 and 19, featuring top speakers, industry insights, and emerging trends to help members grow and connect with the future.
• The signature TAAI B2B segment offering unmatched business opportunities, exclusive deals, and strong visibility for exhibitors—ideal for promoting, networking, and signing new partnerships.
• An exclusive theme dinner on September 18 is designed to dazzle and delight.
• A spectacular gala and networking evening on September 19—an unmissable celebration of camaraderie and collaboration.
• Sumptuous culinary experiences curated for delegates, in true TAAI tradition.

Delegates will also have the opportunity to visit some of Abu Dhabi’s most iconic and awe-inspiring attractions, including the breathtaking BAPS Hindu Mandir, the immersive TeamLab Phenomena experience, the world-famous Louvre Abu Dhabi, the majestic Qasr Al Watan Palace, the architectural marvel Sheikh Zayed Grand Mosque, and more.

The 68th TAAI Convention is not just a business gathering—it’s a celebration of the travel fraternity, a luxurious escape, and a chance to be inspired. Registrations are open on a first-come, first-served basis. Don’t miss the journey of a lifetime

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The fourth annual Skift Global Forum East (SGFE) event will be hosted later this year in Abu Dhabi, the capital of the United Arab Emirates, owing to a new partnership between the Department of Culture and Tourism – Abu Dhabi (DCT Abu Dhabi) and Skift, the travel industry news and thought leadership platform. Announced at ITB Berlin, the partnership further solidifies Abu Dhabi’s position as a leading global events destination.

HE Saleh Mohammed Al Geziry, Director General Tourism Sector at DCT Abu Dhabi, said: “Hosting the Skift Global Forum East in Abu Dhabi reflects our commitment to shaping the future of travel and tourism. The forum will foster meaningful connections among industry leaders, facilitating the exchange of valuable perspectives and the exploration of new growth opportunities within the Middle East region and beyond. The partnership between Skift and DCT Abu Dhabi underscores our belief in the power of partnerships to achieve shared objectives for the tourism sector and fuel progress for all stakeholders.”

SGFE builds on the success of Skift Global Forum, an event held annually in New York that has been instrumental in driving innovation and thought leadership within the global travel industry. The newer sister event SGFE serves as the Middle East’s hub for exploring the future of travel, bringing together industry leaders and creative thinkers to analyse innovations, understand key drivers and unlock growth opportunities across the Middle East and globally.

Last year’s event saw over 500 attendees from 32 countries converge in Dubai to discuss influential trends, from the rise of experiential travel to shifts in technology and AI.

Rafat Ali, CEO & Founder, Skift said: “We are thrilled to announce the 4th edition of Skift Global Forum East will take place in Abu Dhabi later this year, happening in Q4 2025. As the premier gathering of global CEOs & travel leaders, this event continues to shape the future of our industry through bold insights, expert speakers onstage, and invaluable networking. Abu Dhabi, with its dynamic blend of culture, innovation, and hospitality, serves as an excellent hub for this forum—bringing together visionaries from around the world to explore new frontiers in travel and hospitality. Thank you to the Department of Culture and Tourism – Abu Dhabi for their partnership.”

Beyond the main conference programme, SGFE will feature initiatives focused on driving transformative change within the industry, including ‘Meet Generation Next’, aimed at strengthening dialogue among established and emerging female leaders.

This focus on positive impact resonates with DCT Abu Dhabi’s vision to transform the emirate’s socio-economic landscape and support talent development. Strategic partnerships like this collaboration with Skift leverage the power of events to foster sustainable growth and elevate Abu Dhabi’s tourism sector.

Skift Global Forum East is scheduled to take place in the last quarter of 2025. Full details will be announced in due course.

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India has consistently ranked among the top five key markets for Sharjah, underscoring its significant contribution to the emirate’s tourism growth. In 2023, Sharjah welcomed 163,329 visitors from India, marking a notable 5% increase compared to 2022. This rise demonstrates India’s growing importance as a source market and its continuous positive impact on Sharjah’s tourism sector.

Recent years have seen a substantial uptick in luxury travel from India, with more visitors arriving from major cities like Mumbai, Delhi, Bangalore, and Chennai. This trend reflects an increasing preference for premium experiences among Indian travellers, including high-net-worth individuals, luxury leisure seekers, and affluent families. This shift has significantly expanded and enriched Sharjah’s luxury tourism offerings.

At SCTDA, we adopt a data-driven approach, utilising comprehensive market research and in-depth analysis of Indian travellers’ habits, preferences, and needs. These insights form the foundation of our strategic initiatives and campaigns, enabling us to tailor our offerings precisely to meet the expectations of Indian tourists and enhance their overall experience. We provide personalised itineraries and experiences that resonate with their desire for immersive cultural experiences, adventure-based travel, and family-friendly activities. This includes a diverse range of options, from cuisine choices to cultural celebrations and activities that cater to their specific interests.

Sharjah’s ability to offer premium experiences makes it a destination of choice for savvy travellers, further driving tourism growth in the region. As Sharjah continues to evolve as a global tourism hotspot, its partnership with key markets like India underscores its appeal and commitment to offering unparalleled experiences.

SCTDA has led efforts to present Sharjah as a secure and distinctive family destination. Could you please explain the significance of this, as well as the different initiatives planned by the emirate to encourage further tourism growth from this sector?

Sharjah is the third largest and the most family-friendly city in the UAE. The emirate’s pioneering efforts and accomplishments in recognising and prioritising children’s rights led to its being conferred with a prestigious accolade from UNICEF, making it the first city in the Middle East to become a Child Friendly City (CFC), and the first in the world to win the title after successfully meeting the new international requirements and criteria launched by UNICEF in 2018. The emirate was also honoured twice with the prestigious UNICEF Child Friendly Cities Initiative (CFCI) Inspire Award in 2019 and 2021.

The emirate offers a plethora of family and kids-friendly destinations, experiences, and activities where fun, entertainment, and education meet. Educational and cultural experiences include museums like the Sharjah Science Museum, Sharjah Art Museum, and the Sharjah Museum of Islamic Civilization. Parks and recreational activities such as Al Montazah Parks, Al Majaz and Kalba Waterfronts, and Al Noor Island provide fun and leisure opportunities. Sharjah’s beaches and water activities, including Al Heera and Khorfakkan, are perfect for family outings. The emirate also boasts over 66 green parks and safe play areas.

For adventurous families, Sharjah Safari, the largest safari park outside of Africa, and Arabia’s Wildlife Centre, one of the largest homes for rare animals in the Arabian Peninsula, offer unique wildlife experiences. The emirate also hosts numerous events and festivals, such as the Sharjah Children’s Reading Festival and the Sharjah International Book Fair (SIBF), which offer a great literary gateway for children.

Sharjah continues to strengthen its family-friendly policies by adopting international best practices and developing destinations that attract families seeking fun, adventure, and edutainment. These efforts not only enhance the quality of life for residents but also position Sharjah as a premier destination for family tourism, ensuring a lasting impact on the community’s well-being and growth.

Sharjah’s art landscape has transformed significantly over time. What strategies do you have in place to establish Sharjah as a leading creative hub for artists and creative minds from both the region and globally?

As the world increasingly embraces cultural experiences, the art tourism market is experiencing a remarkable surge. A recent study by Future Market Insights forecasts growth leading to an impressive $52.42 billion valuation by 2032. This upswing is both commercially and culturally profitable, enabling economies and communities to grow richer through art.

Sharjah has been at the forefront of this cultural renaissance, offering a diverse array of experiences centred around culture, art, and heritage. The emirate is home to destinations such as world-class museums, historic sites, and cultural centres, where visitors can immerse themselves in vibrant art and cultural scenes.

For example, the Emirates Fine Arts Society, established in 1980, is dedicated to supporting and stimulating the arts scene in the UAE. The society’s Annual Exhibition, the longest-running art exhibition in the country, is held at Sharjah Art Museum. Sharjah also hosts several big art-focused events that draw international attention. The Sharjah Light Festival, for example, brings together international artists who present dazzling light shows against the backdrop of Sharjah’s traditional heritage, attracting thousands of visitors annually. The Sharjah Biennial is another significant event, serving as an international platform for exhibition and experimentation for artists from the region and beyond. Since 1993, it has commissioned, produced, and presented large-scale public installations, performances, and films by artists around the world.

Venues such as Sharjah Art Foundation support the art scene in the emirate with flagship projects like the Rain Room. The Flying Saucer houses the first public art library in Sharjah. These initiatives provide artists with resources, spaces and wider peer communities they require to thrive.

Despite the thriving tourism in the region, some individuals highlight the perception of limited access to leisure, entertainment, nightlife, and clubbing in GCC countries compared to Western destinations. How do you anticipate this perception evolving, especially regarding attracting more young tourists to the region?

In the evolving landscape of global tourism, there is a significant shift towards diverse and authentic experiences beyond traditional leisure and nightlife. According to Hilton’s 2024 Trends Report, modern travellers are increasingly prioritising experiences, exploring the unknown, trying local cuisine, and learning about local customs and traditions when on holiday. This evolving traveller profile presents an opportunity for destinations like Sharjah to showcase their unique offerings.

The UAE has been ranked first in the region and 18th globally in the World Economic Forum’s Travel & Tourism Development Index (TTDI) 2024, proving it to be a truly remarkable destination. Sharjah, with its rich historical and cultural heritage, leads the way in offering authentic experiences. The emirate has numerous heritage projects meticulously restored and transformed into tourist destinations, such as the UNESCO-nominated World Heritage Site Mleiha and its archaeological center. The Heart of Sharjah district, housing the Chedi Al Bait, Sharjah and Serai Wing, Bait Khalid Bin Ibrahim, is another example of protecting heritage while upgrading destinations with modern comforts.

Sharjah’s art scene, family-friendly attractions, and diverse cultural and recreational activities cater to various traveller segments, including young tourists seeking unique and immersive experiences. As the GCC emerges as a premier tourist destination, the region’s strategic investments in infrastructure, cultural exchanges, and enhanced accessibility for global travellers are paving the way for a new era in tourism.

By blending authentic experiences with modern amenities, destinations like Sharjah are challenging conventional perspectives and captivating an increasingly discerning global audience. This evolution in tourism offerings reflects a broader trend across the GCC, where governments are investing in diversifying tourism to engage with younger demographics and meet their evolving preferences.

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Q. Can you briefly explain Les Roches Global Hospitality Education’s history, presence, and mission?

Les Roches Global Hospitality Education was established in 1954 in the town of Bluche, Switzerland. Over the decades, it has grown into a prestigious institution with campuses in Switzerland, Spain, and the United Arab Emirates, each offering a multicultural and dynamic learning environment. Our mission is to shape the future leaders of the hospitality industry by providing an education that combines rigorous academic training with hands-on practical experience. We strive to foster innovation, entrepreneurship, and a global perspective in our students, preparing them to excel in a rapidly evolving industry.

Q. How does the curriculum at Les Roches align with the current demands and trends of the global hospitality industry?

The curriculum at Les Roches is meticulously designed to stay ahead of the curve in the ever-changing hospitality industry. We continuously update our programs to incorporate the latest trends such as sustainability, digital transformation, and personalized guest experiences. Our close collaboration with industry leaders ensures that our students are learning skills and knowledge that are immediately applicable in the workplace. Additionally, we integrate technology and innovation into our teaching methods, offering courses in digital marketing, revenue management, and data analytics to keep our graduates competitive in the global market.

Q. What are the key focus areas in your training programs to ensure students are industry-ready? What specific skills do you focus on to enhance employability?

At Les Roches, we place a strong emphasis on practical skills and real-world experience. Our training programs focus on key areas such as hospitality management, culinary arts, and luxury brand management. We ensure that our students are industry-ready by teaching them critical soft skills like leadership, teamwork, problem-solving, and cultural awareness. Technical skills such as financial management, strategic planning, and digital marketing are also integral parts of our curriculum. Through internships, industry projects, and hands-on workshops, students gain valuable experience that enhances their employability and prepares them for successful careers in hospitality.

Q. What is the employability rate of your graduates? What kind of support does Les Roches provide to students for career counselling and job placements?

Les Roches boasts an impressive employability rate, with over 90 per cent of our graduates securing employment within six months of graduation. We offer comprehensive career services to support our students, including personalized career counselling, resume writing workshops, and interview preparation. Our strong network of industry partners provides ample opportunities for job placements and internships. Additionally, we host career fairs and networking events where students can connect with top employers from around the world. Our dedicated career services team works tirelessly to ensure that every student has the resources and support they need to launch a successful career in hospitality.

Q. How does Les Roches stay updated with the evolving trends and demands of the hospitality sector?

To stay at the forefront of the hospitality sector, Les Roches maintains close ties with industry leaders and participates in major hospitality conferences and research initiatives. Our faculty members are not only educators but also industry practitioners and experts who bring current insights into the classroom. We regularly review and update our curriculum based on feedback from our global alumni network and advisory boards comprised of industry professionals. By engaging in continuous dialogue with the hospitality industry, we ensure that our programs remain relevant and responsive to the latest trends and demands.

Q. What measures do you take to bridge the gap between academic learning and industry expectations?

Bridging the gap between academic learning and industry expectations is a key priority at Les Roches. We achieve this through a combination of practical internships, real-world projects, and guest lectures from industry professionals. Our students participate in internships at leading hotels, resorts, and hospitality businesses, gaining hands-on experience and valuable industry connections. We also incorporate real-world case studies and simulations into our coursework to help students apply theoretical knowledge in practical settings. Additionally, our partnerships with top hospitality brands provide students with exposure to the latest industry practices and technologies.

Q. How do you ensure that your graduates possess the skills and knowledge required to meet the manpower demands of the hospitality sector?

We ensure that our graduates are well-equipped to meet the manpower demands of the hospitality sector by providing a comprehensive education that balances academic rigor with practical experience. Our programs are designed to develop both hard and soft skills, including leadership, communication, and customer service. We continuously assess and update our curriculum based on industry feedback and emerging trends. By offering specialized courses, hands-on training, and opportunities for professional development, we prepare our students to excel in a variety of roles within the hospitality industry.

Q. Are there any new programs or initiatives you are planning to introduce to better cater to the hospitality industry’s manpower needs?

Yes, Les Roches is always looking to innovate and expand our offerings to better meet the needs of the hospitality industry. We are currently developing new programs in areas such as hospitality entrepreneurship, sustainable tourism, and advanced hospitality technologies. These initiatives aim to address current industry challenges and prepare our students for future leadership roles. Additionally, we are enhancing our online learning offerings to provide greater flexibility and accessibility for students around the world. Our goal is to continue evolving our programs to ensure that our graduates are prepared to lead and innovate in the dynamic hospitality sector.

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The Directorate General of Immigration under the Ministry of Law and Human Rights, Indonesia has appointed VFS Global, the world’s largest outsourcing and technology services specialist for governments and diplomatic missions, as the exclusive private service provider for Electronic Visa on Arrival (e-VoA) to make the process seamless, promote inbound tourism, increase investments into Indonesia, and enhance overall traveller experience.

VFS Global’s new e-VoA platform, set to commence in the first half of December 2024, will be available for nationals of the 97 countries eligible for e-VoA, including India.

Silmy Karim, Director General of Immigration of Indonesia, and Kaushik Ghosh, Head – Australasia, VFS Global, at the Indonesia e-Visa on Arrival Cooperation Agreement Announcement Ceremony in Jakarta on 16 October 2024.

Travellers will soon be able to enjoy a quicker and smoother visa application journey through VFS Global by completing the entire process online before departure and receiving a pre-approved e-VoA. The e-VoA can be easily obtained by visiting VFS Global website, submitting all the required documents, and paying the necessary fees online prior to travel. Once the application is submitted, travellers can receive their visas on their email before departure. With the payment having been made online, travellers can enjoy a smoother and faster entry experience through E-gates or immigration counters. 

Silmy Karim, Director General of Immigration of Indonesia, said, “The Directorate General of Immigration offers the latest digital solutions that enhance the experience for foreign nationals who wish to visit Indonesia. In our collaboration with VFS Global, we aim to effectively contribute to increasing the arrival of foreigners, taking into account the network and digital platform owned by our partners.”

Travellers applying for Indonesia e-VoA via VFS Global will get a dedicated email and live support in seven languages – English, Mandarin, Japanese, Korean, Arabic, German, and French – to help them with their queries. VFS Global will add more language support in due course of time for key markets.

Zubin Karkaria, Founder and Chief Executive Officer, VFS Global Group said, “Indonesia is a very popular destination for travellers across the globe, and we are excited to unveil a service that will make their visa application process quicker, simpler and much more convenient. This user-friendly and highly secure digital e-Visa on Arrival (e-VoA) service will considerably enhance the visa application experience, thereby facilitate increase in tourism to the country. We are honoured to partner with the Directorate General of Immigration under the Ministry of Law and Human Rights and the Ministry of Tourism and Creative Economy of the Republic of Indonesia for this service.” 

VFS Global’s new e-VoA platform will ensure all the documents applicants submit are complete and error-free. It also offers OCR technology which will enable applicant details to be auto populated, thereby saving time and effort for applicants. The new platform will also provide group booking facility which could be beneficials for travel trade and conventions.

Indonesia has set an ambitious target of welcoming 14 million visitors in 2024 and has already achieved 9.92 million arrivals from January to August 2024. The user-friendly eVoA solution aligns with Indonesia’s ongoing efforts to enhance its tourism infrastructure and services.

To further support this initiative, VFS Global has tied up with Emirates to to make Indonesia e-Visa on Arrival (e-VoA) application service seamless for Emirates passengers. Additionally, VFS Global has established dedicated Indonesia counters at its offices in Dubai, Mumbai, and Shanghai, with plans to open another in Australia soon. Through its extensive network of offices, VFS Global aims to promote Indonesia in key markets such as India, China, Australia, Korea, Japan, and the Middle East.

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Vinay Malhotra, Head of Global Sales, IndiGo, said, “We are pleased to announce direct flights between Bengaluru and Abu-Dhabi. Bengaluru is the tenth city on IndiGo network to offer direct flights between Abu Dhabi and India. With the addition of these flights, IndiGo offers 75 weekly frequencies to Abu Dhabi and over 220 to the UAE. This new flight will further strengthen travel, trade and tourism between India and the UAE by offering smooth and convenient options for business as well as leisure. As India’s premier airline, we remain steadfast in our commitment to deliver an affordable, on-time, courteous and hassle-free travel experience.”

Abu Dhabi, the capital of the UAE, is famous for its stunning islands and record-breaking theme parks, impressive architecture, cultural landmarks, and stunning shorelines. The city’s rapid development and urbanisation, coupled with the massive oil and gas reserves, have transformed it into a large, developed metropolis. Some of the famous attractions include Sheikh Zayed Mosque, Ferrari World, the Louvre Abu Dhabi, Yas Island, Emirates Park Zoo, and Al Ain Palace Museum.

A techie’s paradise, Bengaluru is popularly known as the “start-up hub of India” and “India’s Silicon Valley”. The capital of Karnataka serves as the center of India’s high-tech industry and is famous for its parks and nightlife. With IndiGo’s enhanced connectivity, tourists can enjoy increased access to destinations like Cubbon Park, Nandi Hills, Tipu Sultan’s Summer Palace, Lal Bagh Botanical Gardens, Bengaluru Palace, Ulsoor Lake, and ISKCON Temple. The famous Bangalore silk is known for its simplicity, purity, and texture. This is produced expertly in Karnataka’s silk farms, which have been around for a while and have grown tremendously with the passage of time and the evolution of the textile industry.

Customers who wish to plan their travel can book tickets via our official website https://www.goIndiGo.in,through our mobile app or WhatsApp. The introduction of these flights will further bolster the airline’s international connectivity.

Flight Schedule:

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Determined to build over the strong travel momentum witnessed in the previous year, South African Tourism wrapped up the second chapter of its 20^th Annual India Roadshow at Shangri-La Delhi. Kickstarted on 12^th February in Jaipur along with a panel discussion on 11^th February, the trade schedule will now move forward to Ahmedabad on 14^th February, Bengaluru on 15^th February and conclude in Mumbai on 16^th February.

India is currently one of the fastest growing outbound travel markets, outpacing Asia and may countries around the world. The country is amongst the top-3 focus markets for South African Tourism and holds immense potential in the years to come. The 20^th multi-city schedule achieves a vital milestone for South African Tourism, marking more than two decades of its growing investments in India. Led by Ms. Neliswa Nkani – Hub Head – Middle East, India and Southeast Asia, South African Tourism the event welcomed more than 550 travel trade partners in Delhi and shared critical local market insights enabling them to capitalise on growing demand. In addition, the tourism board partnered with the hotel to offer authentic South African cuisine and a glimpse of its culture to the guests.

Strengthening the relationship between Rainbow Nation’s indigenous businesses and Indian buyers, the roadshow hosted 42 prominent trade exhibitors from South Africa. The congregation allowed Indian trade partners to evaluate their inventory and identify potential future collaborations. It is worth noting, amongst the local businesses were 14 SMMEs who along with their counterparts presented a portfolio comprising of 40% new products showcasing diversified and affordable offerings. Such events present businesses from both the nations a platform to engage and establish mutually beneficial partnerships.

Commenting on the occasion Neliswa Nkani, Hub Head – Middle East, India and South East Asia, South African Tourism said “The 20th Annual India Roadshow marks more than two decades of South African Tourism’s commitment to the Indian market. 2023 emerged as another successful year for us and we witnessed 43% increase in travellers from India compared to its previous year. This achievement would not have been possible without relentless efforts from our Indian trade partners and the affection showered upon the Rainbow Nation by India travellers; we are truly grateful.”

She continues “Post resumption of travel activities we have seen India’s outbound tourism market bounce back much stronger compared to rest of the world. Given the immense potential that lies in the Indian market, it continues to remain amongst our top three focus market for 2024 and holds a position of strategic importance. We hope to keep this momentum going and welcome “more & more” Indian travellers to the Rainbow Nation.”

Delhi is currently the second largest market for South African Tourism in India and contributes profoundly to leisure, business, and MICE segments. In 2023, South Africa witnessed an increase of 43% in overall inbound travellers from India. Interestingly, 36% of Delhiites travelled to the Rainbow Nation for business purposes while 72% of travellers from Delhi spent most on shopping when in-destination. The tourism board will continue with its efforts to improve accessibility and encourage dialogues aimed at establishing direct routes to boost tourism and trade between the two nations.

Promoting the destination through the eyes of Indian influencers and entice consumers to explore new provinces, South African Tourism is currently running its flagship “More & More” brand campaign across target cities. The tourism board is also set to host its renown Corporate Think Tank in the coming months to engage with Indian corporates and address their business and MICE travel needs. At present, several stop-over flights fly from India to South Africa, including Emirates, Qatar Airways, Ethiopian Airlines, Kenya Airways and Air Seychelles.

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VFS Global, which has been a trusted partner for the UK Government since 2003, has won the global contract for overseas UK visa and Citizenship services. This award is the latest in a long line of wins for the world’s leading visa, passport and citizen services provider.

During 2024, VFS Global will deploy 240 Visa and Citizenship Application Service (VCAS) Centres for the UK in 142 countries across Africa & Middle East, Americas, Australasia & Europe, China & Taiwan, and Asia & Asia Pacific regions. These centres will accept all categories of visa applications as well as UK passport applications in some locations. Combined, these new centres are estimated to process 3.8 million applicants every year.

Beyond the scale of the deployment, VFS Global will invest to improve the customer journey and increase accessibility – including through new customer websites, and through updated in-person experiences. And VFS Global will deploy its latest technologies to maintain robust identity checks and ensure the integrity of the visa and passport application process. The new contract is expected to deliver savings to the UK Government.Zubin Karkaria, Founder and CEO, VFS Global, said, “We are delighted to win this contract and expand our partnership with the Home Office to become their service provider for all UK visa customers overseas. We are excited to begin operations in new locations, and to take the next step towards providing customers with a seamless, simple and secure visa and passport application experience. This win is a testament to our dedicated efforts to provide all our client governments with best-in-class services.” 

The UK is a popular destination for travellers from across the globe with India, China, Nigeria and Turkey being the top four application locations*.

In addition to the VCAS Centres, VFS Global will expand its network of additional paid application centres bringing the visa application process closer to home for customers through partnerships with popular hotels and resorts. VFS Global currently offers these in India, UAE and the USA through hotel partners in those countries.

This win comes soon after VFS Global being awarded the global biometric collection service mandate with Australia and renewal of the global visa service contract with Sweden.

VFS Global has won the mandate to provide UK visa services in the following countries –

AFRICA AND MIDDLE EAST

Algeria, Angola, Bahrain, Botswana, Cameroon, Democratic Republic of Congo, Cote d’Ivoire, Egypt, Ethiopia, Gabon, Gambia, Ghana, Iran, Kenya, Kuwait, Madagascar, Malawi, Mauritius, Morocco, Mozambique, Namibia, Nigeria, Oman, Qatar, Rwanda, Saudi Arabia, Senegal, Seychelles, Sierra Leone, South Africa, Sudan, Tanzania, Tunisia, Uganda, United Arab Emirates, Zambia, Zimbabwe

AMERICAS, AUSTRALASIA & EUROPE

Albania, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahamas, Barbados, Belarus, Belgium, Bermuda, Bolivia, Bosnia & Herzegovina, Brazil, Bulgaria, Canada, Cayman Islands, Chile, Colombia, Croatia, Cyprus, Czech Republic, Denmark, Dominican Republic, Ecuador, El Salvador, Estonia, Fiji, Finland, France, Georgia, Germany, Greece, Guatemala, Guyana, Honduras, Hungary, Iceland, Iraq, Ireland, Israel, Italy, Jamaica, Jordan, Kazakhstan, Kosovo, Kyrgyzstan, Latvia, Lebanon, Lithuania, Malta, Mexico, Moldova, Montenegro, Netherlands, New Zealand, Nicaragua, North Macedonia, Norway, Panama, Papua New Guinea, Peru, Poland, Portugal, Romania, Russian Federation, Saint Lucia, Serbia, Slovenia, Spain, Suriname, Sweden, Switzerland, Tajikistan, Trinidad & Tobago, Turkey, Turkmenistan, Ukraine, United States of America, Uzbekistan, Venezuela

CHINA AND TAIWAN

China, Taiwan

ASIA & ASIA PACIFIC

Bangladesh, Bhutan, Brunei, Cambodia, India, Indonesia, Japan, Laos, Malaysia, Maldives, Mongolia, Myanmar, Nepal, Philippines, Singapore, South Korea, Sri Lanka, Thailand, Vietnam

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