Air India tells staff to file police complaints against unruly passengers, mulls no-fly list

Air India tells staff to file police complaints against unruly passengers, mulls no-fly list

Air India chief Ashwini Lohani on Thursday asked the staff not to wait for an approval to file a police complaint in case of misbehaviour or assault by a passenger. The move came on a day when Shiv Sena’s member of Parliament Ravindra Gaikwad allegedly hit a 60-year-old airline duty manager with slippers and even tried to push him off the plane.

“While we have filed two FIRs it is necessary that in all such cases of a passenger misbehaving i.e assaulting air India staff, the airport manager would invariably lodge an FIR with the local police without waiting for any approvals,” Lohani said in a statement released to the staff.

The national carrier was also exploring the possibility of putting the MP on a no-fly list. “Air India is also examining the creation of no-fly list of unruly passengers on the lines of other carriers,” an airline spokesperson said. The two FIRs are for assault and delaying the flight for 40 minutes, the AI said. Police, however, said they received two complaints but no FIR has been registered.

“We will take legal opinion in the matter since the medical examination ruled out any fresh or visible injury. Decision on FIR will be taken after legal opinion,” DCP (airport) Sanjay Bhatia said. The incident was reported from Air India plane AI 852 (Pune-Delhi) which landed at Delhi around 9.35am. “The flight was supposed to be operated to Goa at 10.55am. After arrival of the flight, all passengers disembarked except the MP,” the airline spokesperson said.

The MP was allegedly upset as he didn’t get to fly business. “Since the MP wanted to travel on this flight he was allotted the seat in the first row itself since there is no business class on this flight,” the spokesperson said.

The MP refused to come out of the aircraft for almost an hour and he started hitting the staff when he was requested to deboard, the spokesperson said. As anger grew over the alleged assault, Sena chief Uddhav Thackeray summoned Gaikwad to Mumbai.

“The party has sought an explanation from Gaikwad over the incident. The Sena does not condone violence of any kind,” Harshal Pradhan, media adviser to Thackeray, told PTI. Gaikwad remained defiant and didn’t deny hitting Sukumar.

“What did he (the AI official) say…Yes, I beat him with a sandal 25 times. Should I tolerate abuses from the media, from the company (Air India) just because I am an MP?,” Gaikwad told ANI.

This is not the first time that Gaikwad has created a controversy. He was once in news for having allegedly forced a stale chapatti down the throat of a fasting Muslim caterer, complaining about the quality of food served at the Maharashtra Sadan in Delhi.


News Source:

You might also like


Argentina was the protagonist of one of the most important fairs in the cruise industry

INPROTUR was present at Seatrade, from 13 to 16 March in the United States. The Ministry of Tourism of the Nation, through the National Institute of Tourism (INPROTUR), participated in


Lucknow Metro Rail opens for public on Wednesday

The first metro rail in Lucknow will be opened to the public on Wednesday, with the promise of a “cheaper, congestion-free and eco-friendly” ride. Readied in a “record time” of


PHD 6th India Heritage Tourism Conclave

Sustaining Heritage Tourism of Khajuraho PHD Chamber of Commerce and Industry organized a press conference lately to create awareness about promoting the heritage of Khajuraho and bringing Khajuraho on the


ITC Hotels launches responsible dining experiences with Swiggy

A  10-year strong ‘Responsible Luxury’ ethos underscores ITC  Hotels culinary brands and initiatives to present innovative cuisine experiences while adhering to high standards of food safety and hygiene.  Keeping this

SriLankan Airlines commences services to Lahore

SriLankan Airlines will enhance its focus on the Asia / Middle East region by commencing services between the Pakistani city of Lahore and Sri Lanka’s capital Colombo from 27th September


Virgin Atlantic becomes the first airline in Europe to be fully WiFi connected

First airline in Europe to offer WiFi on all services – a year ahead of competitors; Only direct airline on the Delhi-London route currently offering WiFi in all cabins To celebrate Virgin Atlantic will host


InterGlobe promoters to sell shares worth Rs. 1,245 crore

Two promoter entities of InterGlobe Aviation plans to offload shares worth at least Rs 1,245 crore through the offer for sale route tomorrow, according to regulatory filings. The sale would

Travel Trade

TAAI signs Agreement with South Africa Tourism to educate agents across India

South Africa Tourism(SAT) and Travel Agents Association of India (TAAI) once again have entered into an agreement to offer training to travel agents across India. Learn SA in its 7th edition


Amit Aggarwal brings ‘Monaco from the heart of Kashi’ to Lakme Fashion Week Winter/Festive 2017

India’s renowned couture designer, Amit Aggarwal draws inspiration from the luxurious wedding destination, Monaco for his AW’17 bridal couture collection which will be showcased on Friday, 18th August at the


Lemon Tree Hotels ranked amongst the top 10 best companies to work for in India

Great Place to Work survey also recognizes the mid-market leader as the Best Company in Workplace Culture Transformation Case Study Competition-2016   The Lemon Tree Hotel Company has been ranked


Incredible offer by Lords Hotels and Resorts

Lords Hotels and Resorts offer great deals to its guests booking from With each booking, you can avail up to 20% discount on stay, 15% discount on food and


India-Bangladesh ties: Indian railways to restore Kolkata –Khulna passenger train service

Indian Railways all set to restore the Kolkata –Khulna passenger train service in July 2017 after a gap of nearly seventy years. A trail run of the service from Khulna


No Comments Yet!

You can be first to comment this post!