Changi Airport T4 is the emerging tech in Asian airports
General commentary of Asian airports adopting technology; Attributed to Anupam Bokil, Vice President, Technology, Sabre Travel Network Asia Pacific
As dispensable income grows in Asia and Low Cost Carriers (LCCs) bring air travel to millions – airports infrastructure are being taxed heavily. Airports are turning to technology, be it the usage of mobile technology (as Asia sees a huge penetration of mobile devices), personalization or automation. The benefits of technology investments in the travel industry extends beyond automation and efficiency; for the traveller, it means they are able to enjoy a more relaxing, seamless and hassle-free experience.
While some of the Asian airports have been slower to adopt new technology, the top 3 airports from Skytrax’s World Airport Awards 2017 were all Asian airports. The success of these Asian airports lies in their ability to put the traveller experience at the core, from the physical environment, to security and immigration. While specific operating models are vastly different, they all utilise a common underlying technology-based ecosystem consisting of adaptive architecture, personal engagement and sense of place, smooth connectivity, seamless intelligence and operational excellence to create a truly “smart” airport.
The airport of the future is an intelligent environment: connected, immersive, personalised and multisensory. Airports are experimenting with this concept in various ways, such as tailoring the complete airport operating model to suit specific airline and traveller needs. For airports and all their stakeholders – including airlines, travellers, retailers and ground service providers – a number of key technologies are likely to catalyse the development of entirely new business processes, connecting biometric identity management, RFID-tracking, service robots and augmented reality.
Adoption of new technologies may still be an infancy stage in Asia but it is imaginable that they may soon become part and parcel of the travel industry.
You might also like
Centre eases norms for charter planes
India is finally making it easier for private planes and charter jets to fly in and out of the country. Currently both Indian aircraft owners and foreign jet setters find
Savour your Sunday Brunch with ‘Nukkad: Street Food of India’ Fest at Radisson Blu Resort Goa
As the people of Goa love food and are constantly in search of new flavours, Radisson Blu Resort Goa Cavelossim Beach has come up with a gastronomically delight with a scrumptious “Nukkad: Street
New air corridors to boost Israel’s airline industry; to augment tourism and business travel to Israel
The recent decision by Saudi Arabia and Oman to allow Israeli civilian overflights is a significant regional development that is already having a positive impact on the Israeli airline industry.
