Mandarin Oriental launches its Guest Recognition Programme

Mandarin Oriental Hotel Group is well known for delighting guests with personalized and intuitive service. Now guests will be even better recognized by joining ‘Fans of M.O.’ and receiving an elevated range of privileges designed to surprise and delight, whenever they stay at Mandarin Oriental hotels around the world.

With the user experience top of mind, joining Fans of M.O. is simple either online or at check-in. Members enjoy complimentary Wi-Fi, a welcome amenity and exclusive offers at Mandarin Oriental hotels around the world. By listing additional preferences, guests can further personalize their stay to ensure maximum comfort.

Guests who join Fans of M.O. and book their stay directly through the Group’s website at mandarinoriental.com, will not only be assured of the best and most flexible rates, but can also choose two additional privileges to enjoy during their stay. These may include early check-in, late check-out, a dining or spa credit, daily breakfast, a room upgrade, streaming Wi-Fi access, pressing services or a celebratory treat.

“We are delighted to launch Mandarin Oriental’s unique guest recognition programme, Fans of M.O., which we believe offers our guests a range of appealing and engaging benefits designed to make each and every stay with us a memorable one,” said Michael Hobson, Chief Marketing Officer for Mandarin Oriental Hotel Group. “Our mission has always been to delight our customers, and this programme allows us to personalize each visit and anticipate guest needs, at every Mandarin Oriental destination,” he added.