‘My success mantra is great team, great product and great service’

‘My success mantra is great team, great product and great service’

RoomsTonite is a last-minute-only hotel booking app, available only on smartphones that allows customers to find good hotels at very exciting price anytime, anywhere. Suresh John, Founder and CEO, RoomsTonite has been in this sector for over 25 years. He started his first venture IDS soon after completing his college. “Few years back we (at IDS Group) did a survey among our hotel clients and one of the issues that was addressed was to yield improvement measures. A lot of inventories remain vacant even as hotels use all channels to sell their property. On the other hand, customers always found it hard to get good stay options at reasonable rates at the last minute in spite of hotel rooms being vacant,” said John. “We thought of coming up with a solution to bridge that gap and that’s how RoomsTonite was born. Considering the rapid change technology is bringing in hospitality sector, we decided to launch this platform exclusively on mobile (App only).”

John is quite satisfied with the progress his company has made in such a short span of time. RoomsTonite app was launched in January 2015 and so far it has seen good number of downloads, bookings and customer reviews. “Before January we were in beta phase and our product team is constantly working round the clock on enhancing user experience with new updates from time to time,” said John.

John says that thier Android app is a superb product in the hospitality segment that ensures seamless, safe and convenient user experience for hotel booking. “We have launched an updated version on the iOS platform as well and will be releasing another enhanced version very soon,” said John. “In such a short period, we have been able to get 2,000 hotels on board. We list hotels on our platforms free of cost. At present we are offering our services for hotels located at more than 250 destinations and we are working hard to increase our footprint on more popular sites in the coming years.”

RoomsTonite has a range of hotel brands available on its platform. It offers hotels under three categories: Luxury, Premium and Comfort. Bookings on its platform are increasing month on month. RoomsTonite started with only 10 members in January this year and now it has grown to a team of 60. It also launched a 24×7 customer support services to help its guests use its app more efficiently. John said that his “success mantra is great team, great product and great service. There is no substitute for hard work.” John sees a huge potential for his venture in the coming months. “With the ever-evolving technological capabilities and the growing smartphone craze the popularity of on-demand services are increasing globally as well as in our country. We are focused only on last minute and we are bringing that on-demand culture in hospitality sector. I am very confident that technology will play a great role in the years to come,” said John.

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TnH Global
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