TravelParo – a new star in the travel industry

The concept of personal concierge desk has been heard for Corporate Travel and Hotel Bookings majorly. However it’s very rare that a user gets a personal relationship manager for Taxi Bookings. For the first time in online cab bookings, TravelParo brings one’s own personalised relationship manager which manages the smallest of the concern from the time the booking is done till the journey is completed. TravelParo makes sure that the user feels secured and enjoys every second of the travel.

TravelParo, a 6 Months-old startup, headquartered in Delhi, an online transport aggregation company has all the traveling alternatives like package cabs, outstation taxis, and one way cabs under a single roof without undermining either the service quality or the trustworthiness of the drivers. In such a short span of time, the company has expanded to 300 cities in India including Delhi- NCR, Mumbai, Gujarat, North East viz. Guwahati, Aizwal, Agartala, Bihar, West Bengal, Punjab, etc.

The new concept of relationship managers in the industry is to ensure that the client gets priority for every booking. One relationship manager is dedicated to each booking and it is ensured that he is just a call away from the customer throughout the booking to provide a personalized experience via a non-IVR contact number. The customer support team and dedicated relationship managers are available 24*7, 365 days to resolve the queries on priority basis. The company provides regular training for safe driving, driving habits, cleanliness, soft skills, etiquettes etc. so that they can provide a better experience for its clients.

The company is breaking the existing unorganized clutter in the market with the focus in Tier 2 and Tier 3 cities not touched by other organized players viz.  The company’s main strengths are Tier 2 and tier 3 cities like Patna, Bhubaneshwar, Rourkela, Ranchi, Jamshedpur, Bhagalpur, Balasore, Puri, Shillong, Jodhpur, Kota, Jaipur, etc

Commenting on the growth and the new initiatives of the company, Praveen Kumar, Head- Strategy, TravelParo said, “In such a short period of time, we have expanded to approximately 300 cities so far with an inventory of 35000 cabs.  The response we are getting is very encouraging. The company has already done apprx. 1 million kms within 1 month of launch of operations. The company is the official cab partner for Super Fight League, a sixteen fight nights consisting of some of the toughest fighters in mixed martial arts today” (The first of its kind league in Mixed Martial Arts in the world). The growth opportunities are huge considering $20 Billion market size.

Commenting further on the launch plans, he added, “We are planning to grow to 500 cities by end of the year and are looking forward to launching one-way cabs pan India, drivers mobile app and ETA of the driver concept for retail. Our aim is to ensure that our users get the best experience, which is indeed our main priority.”

The company is starting with web-based bookings with the belief that web based bookings are more rather than the app based bookings. TravelParo already has offers for funding from different sources however the company is waiting for enough growth to raise the appropriate funding.

About author

TnH Global
TnH Global 4067 posts

Our platform is the most comprehensive, current and accurate content destination for tourism that also offers the opportunity to connect and network with quality buyers and sellers.

Name: TnH Global              Email: admin@tnhglobal.com

You might also like

Latest

W Hotels arrives in India

W Hotels, the modern luxury brand originally conceived by Starwood, has made its debut in India. Now operated by Marriott International, the brand has launched the W Goa, a new

Latest

India permits 100% foreign investment in airlines

The Indian government has announced that foreign investors can now take full ownership of local airlines, the Business Standard reports. The limit of FDI in Indian carriers has been raised

Slider

Aspri Spirits adds Banrock Station to its Wine Portfolio

Taste from the number one Australian company – Accolade wines! Aspri Spirits, leading importers and distributors of the finest brands in the world of Wines and Spirits launched the premium

Slider

VITS hotels worldwide marks its debut in the city of Taj with launch of VITS Agra

Hoping to cash in on the growing leisure travelers in the city of Taj, VITS Hotels Worldwide has launched its 4 star property ‘VITS Agra’. Prominently located on National Highway

Slider

Cinnamon Life hosts TV Host and Celebrity Chef Nigella Lawson in Sri Lanka

Cinnamon Life hosted the internationally-renowned Celebrity TV Chef Nigella Lawson for a series of events in Sri Lanka from 21 to 23 June, 2018. Nigella’s tour in Sri Lanka comprised

Top Stories

ETIHAD AIRWAYS ANNOUNCES A NEW CODESHARE AGREEMENT WITH AIR ARABIA ABU DHABI

Etihad will place its ‘EY’ code from its global route network on to Air Arabia Abu Dhabi’s inaugural services to the Egyptian cities of Alexandria and Sohag  Etihad Airways, the

Destinations

Small Luxury hotels of the World™ welcomes The LaLiT London

Small Luxury Hotels of the World™ welcomes The LaLiT London. Small Luxury Hotels of the World is delighted to announce The LaLiT London as the latest addition to its collection of

Cruise

Dubai bets big on cruise tourism to attract 20 m visitors by 2020

With a target of achieving 20 million tourists annually by 2020, Dubai Tourism is betting big on the cruise tourism, which attracted about 625,000 visitors during 2016-17. In the last

Destinations

Sochi to gain more visibility from Modi’s forthcoming visit to the city

Russia’s biggest tourism hotspot, the resort city of Sochi has also emerged as a prominent place for key international summits and meeting place of world leaders in the country. Prime

Latest

6 coaches of Mumbai local train derails, 5 injured

In the third incident of trail derailment within a span of a week, six coaches of a suburban train derailed near Mahim station on the Harbour Line on Friday morning,

Travel Trade

Ibibo Group Founder and MakeMyTrip President Ashish Kashyap resigns

Ibibo group CEO and co-founder Ashish Kashyap has resigned from his position as President of MakeMyTrip Ltd. The Gurugram-based online travel company’s Group CEO Deep Kalra has accepted his resignation,

Latest

IHCL announces its first Taj in Saudi Arabia

In a major milestone, The Indian Hotels Company Limited (IHCL) announced its foray into the Holy City of Makkah, Saudi Arabia, with a partnership with Umm Al Qura Development and Construction

0 Comments

No Comments Yet!

You can be first to comment this post!