VFS Global announces the launch of the ‘On Demand Mobile Visa’ service for UK visa applicants

Submit your UK visa application and enroll biometrics conveniently from your home or office

In partnership with UK Visas and Immigration, VFS Global announces the launch of the ‘On Demand Mobile Visa’ service for UK visa applicants in India. Through this service, applicants located anywhere in India and applying for visas to the United Kingdom, can complete the entire visa application procedure and enroll biometric data within the comfort of their homes or offices.

The ‘on demand’ service can be delivered on request at the applicant’s residence, office, or any location of choice (subject to risk assessment). The ‘On Demand Mobile Visa’ service will be convenient and economical for large groups of people travelling to the UK, such as group corporate employees, college campuses, or film production unit members, who do not wish to travel to visa application centres for this purpose.

The service is available by appointment only – on a day of choice (including weekends) and charged separately. To know more about this service, write to userpayservicesindia@vfshelpline.com.

Home2Home services also launched

In another exclusive service for UK visa applicants, VFS Global has launched Home to Home (H2H) – a personalised service that provides chauffeur services and end-to-end assistance with form-filling and submission. This is specifically aimed at out-of-town applicants who may have to travel to certain cities for their visa application.

Highlights of this service:

  • Pick-up and drop-off: This service is available anywhere in the city of your application, including from airport/ train station for out-of-town travellers.
  • Premium Lounge: After express check-in at the VAC, the applicant is guided straight to the Premium Lounge. Photocopy, photo booth, and SMS services are free of cost. Free courier service also included for return of document.
  • Personalized VFS assistance: Staff assistance will be available right from the pickup point until the completion of submission. Customers can use the ‘Digital Assist’ service (personalised form-filling assistance) or the ‘Get It Right’ service (document scrutiny, with an opportunity to send any missing documents to the Embassy within a time-frame) free of charge.
  • Longer working hours: Appointments are available outside of regular work hours from Monday to Friday until 7pm.

The H2H service is available at Ahmedabad, Bangalore, Chennai, Hyderabad, Gurgaon, Mumbai, and New Delhi. To book the service, write to us on userpayservicesindia@vfshelpline.com and we will get in touch with you. VFS Global has been serving the Government of the United Kingdom since 2003, and currently serves the client in 54 countries from 104 visa application centres globally.

Speaking about the new services, Nick Crouch, UKVI Regional Director for South and Southeast Asia, said, “This is yet another example of UKVI and VFS working in partnership to offer visa applicants the service that they want. It is in direct result to customer feedback and we are confident that these services will prove popular. We will continue to work together to improve our services even further.”

Vinay Malhotra, COO – South Asia, VFS Global added, “Innovation continues to be at the front and centre of our business development. The ‘on demand mobile visa’ service is an outcome of these efforts and is a premium service that redefines flexibility and convenience for UK-bound travellers. Similarly, the H2H service also caters to the growing demand for greater personalisation and customer-centricity in our services and we are confident these two new offerings will provide high levels of satisfaction for applicants.

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