December 8, 2025 TnH Global

IndiGo set to operate over 1800 flights today, reconnecting its entire network

After the recent disruptions, IndiGo has recorded considerable and consistent improvement across the network. Today, we are all set to operate over 1800 flights, connecting all stations that we operate to. We have optimized our operations and managed to reduce the number of cancellations which are being notified to customers in advance, and our on-time performance (OTP) has also improved to 91% across the network.

Key highlights for today include:

Over 1800 flights operated – up from ~1,650 yesterday
90% on-time performance (OTP) across the entire network, up from ~75% yesterday
Network coverage fully restored
All cancellations in today’s schedule were executed yesterday, ensuring advance notifications being sent to customers.

While IndiGo is progressing further on the path to full recovery, we remain committed to assisting our customers and addressing their queries and requests on a war footing. To this end, we have expedited several internal processes.

INR 827 crores already refunded, and rest is under process for cancellations upto 15 December 2025
Facilitated stranded customers and arranged the following, between 1 to 7 December 2025 to ensure their well-being
- Over 9,500 hotel rooms
- Close to 10,000 cabs/buses
Over 4500 bags have been delivered to respective customers, and we are on track to deliver the rest in the next 36 hours
Assisting over 2 lakh customers every day, across various communications channels

We request all our customers to check the latest flight status at https://www.goindigo.in/check-flight-status.html before reaching the airport. Refund assistance, if any, can be sought at https://www.goindigo.in/refund.html or through our customer support. We regret this disruption and apologize sincerely to all our customers.

We would like to reiterate that all our operations are fully compliant with the relevant FDTL norms and safety regulations, as they have been throughout the last two decades. We continue to work in full cooperation with the authorities to restore normalcy in operations.

Once again, we would like to extend our sincerest apologies for the flight disruptions in the past few days. We are deeply grateful for the patience and understanding shown by our passengers, as well as the unwavering commitment of our employees and partners. — IndiGo Spokesperson