July 17, 2020 TnH Global

IndiGo’s Double Seat offer: Book 2 seats for 1 passenger

In-line with its vision to ensure safe and hassle-free travel, IndiGo, has launched 6E double seat bookings, which will allow customers to book two seats for a single passenger. Customers will be able to opt for 6E double seat only at the time of booking creation on IndiGo’s website, which will be available for both passengers as well as the travel agents. The 6E double seat option will not be available through travel portals, IndiGo call centre, airport counters or after making the original single seat booking. The 6E double Seat Scheme will not attract any airports charges like PSF, UDF and will only be an airline component and GST, hence will be priced at a lower rate than the total fare paid for the original booking. The charges for an extra seat will be effective up to 25% of the original booking cost. This offer is effective travel starting on July 24, 2020.

Sanjay Kumar, Chief Strategy & Revenue Officer, IndiGo said, “Even though air travel is the safest mode of travel at this point, we understand the customers’ emotional need for safety. We had been receiving such requests and are happy to introduce the option to book two seats for a single passenger to ensure additional safety. 6E double seat will provide a stress-free flying experience to our customers. We are constantly working towards measures and services to strengthen air travel as the safest choice for travellers. We are confident that this option will enhance passenger comfort and trust, augmenting the overall demand for air travel”.

The seat selection charges under the 6E double seat scheme will be applicable for both seats and it will be a mandatory selection requirement at the time of booking. Regular change & cancellation charges based on the type of fare purchased will be applicable on extra seat(s). The extra seat booking will not be entitled to additional baggage allowance for customers. The extra seat can also be used by passengers travelling with a large musical instrument or a child’s car seat or for special seating needs due to personal comfort, size or disability.