June 8, 2019 TnH Global 3

Visa services to help you begin your travel in comfort

Planning international travel often brings high levels of excitement and anticipation, even for frequent travellers. For travel agents, it means managing a large volume of visa applications they are entrusted with and ensuring that their customers have a seamless experience.

To meet the growth in foreign travel, visa application centres have introduced services that are not only tailor-made to suit the changing requirements of applicants, but also simplify the visa application process, making it more convenient, exclusive, personalised, time saving and hassle-free.

By all means, companies such as VFS Global have made great contributions to making the process of applying for a visa simple and hassle-free. With the services available in the market today, most applicants, irrespective of their schedules or location, have full access to a smooth and streamlined visa application services, such as those with round-the-clock commitments, or with minimal access to metro cities, or wishing for additional support and paperless experience.

Mr. Vinay Malhotra, Regional Group COO – South Asia, Middle East and China, VFS Global, says, “The trust and reliability of a customer-focused specialised travel agent still holds a very high premium, especially in countries like India. Due to this, travel agents are best placed to gauge and understand their customer’s unique requirements and can advise them appropriately on visas services that are best suited to their schedules and preferences.”

VFS Global offers travel agents a wide range of innovative and extremely useful services that smoothen the visa application process. Personalised services are purely optional and come at an extra fee, and are no guarantee of a positive decision by the concerned embassy or consulate. Nevertheless, such services continue to be highly popular among time-pressed applicants who find the convenience of these services invaluable, as commonly found in many industries.

Premium Lounges For Personalised Assistance:

Popular among families travelling with children, corporates, and frequent fliers, VFS Global’ s Premium Lounges are designed exclusively for applicants seeking a comfortable visa application process with enhanced customer service, delivered with a personalised touch. The Lounges have been built with elegant interiors and well-equipped modern amenities to ensure a smooth experience at the Visa Application Centres.

The service includes one-to-one attention with a dedicated staff member, who will guide the applicants through the entire application procedure. The personalised services are offered for select countries at most VFS Global Visa Application Centres across India. Check with your trusted travel agent for the availability of group discounts on this service.

Preferred Pricing For Groups Opting for Visa At Your Doorstep:

VFS Global representatives visit the applicant’s preferred location to accept the visa application and enrol biometrics so that applicants do not have to visit the Visa Application Centre and can complete the process from the comfort of their surroundings.

The service is quite popular because of the flexibility it offers to applicants – it is most often used by leisure travel groups, and also by applicants from Tier-2 cities not covered under the VFS Global’ s network of 17 cities, who find it difficult to travel to another city just for completing their visa application process. Other groups who find this service beneficial are film personalities and crew, large corporate groups, and high net-worth individuals, who may find it inconvenient to visit the visa centres because of their busy schedules.

The service is available to applicants for an extra fee. Check with your trusted travel agent for the availability of group discounts on this service.

Apply Outside Regular Working Hours:

Busy schedules or work commitments need not stand in the way of smooth application experience anymore either. There are services now exclusively aimed at those who may not be able to visit the Visa Application Centre during the usual working hours. Options like the Prime Time Service provided by VFS Global allows individuals to apply for their visas outside of regular working hours without interrupting their schedules. With such services applicants no longer need to take leave from office or school for visa appointments. This service takes care of the needs of the time-poor applicants.

Check with your trusted travel agent for flexible timings during which applications can available at the Visa Application Centre.

These services have transformed the overall application process and have proved to be extremely useful for applicants to beat the peak visa application rush. And each year, development of innovative and top-of-the-line services for visa applicants continues.

QUOTE:

“The trust and reliability of a customer-focused specialised travel agent still holds a very high premium, especially in countries like India. Due to this, travel agents are best placed to gauge and understand their customer’s unique requirements and can advise them appropriately on visas services that are best suited to their schedules and preferences.”

Mr. Vinay Malhotra, Regional Group COO – South Asia, Middle East and China, VFS Global