Maulina Gupta bags ‘Most Admired GM of the Year’ Award at National Awards for Excellence in Hotel Industry 2017
Maulina Gupta, General Manager – Hyatt Place Gurgaon, the best upscale business hotel in Gurgaon was recently nominated for ‘Most Admired GM of the Year’ category and has won the prestigious award by the National Awards for Excellence in Hotel Industry held on July 7th, 2017 at Taj Lands End, Mumbai. The event was held to honor the achievers of the hospitality industry. The National Awards for Excellence in Hotel Industry is a premium forum bringing together the stalwarts of the Indian Hospitality world and awarding them for their outstanding contributions to the industry.
With a career spanning almost 20 years and having worked across the country, Maulina brings with her a keen understanding of the hospitality industry in India. Having been associated with Hyatt Hotels Corporation for more than 6 years, she embraces the values of the organization and is committed to demonstrating them in her new assignment as she leads the young, dynamic and vibrant team of Hyatt Place Gurgaon/Udyog Vihar.
“It is great honor for me to be recognized as the Most Admired GM of the Year at National Awards for Excellence in Hotel Industry 2017. This award brings a proud moment and instills a deeper sense of motivation in me to strive towards serving our valued guests and nurturing my team to the best of my abilities.” Said Ms. Maulina Gupta, General Manager, Hyatt Place Gurgaon/ Udyog Vihar.
As Maulina Gupta embraced her new role as General Manager at Hyatt Place Gurgaon last year with zest, the team also embraced her with full zeal. Her customer centric approach due to her Sales & Marketing background has helped the team in further building a strong customer connect. She has been successful in engaging the staff at all levels thereby, creating an environment wherein everyone is comfortable and at their best. She has successfully rolled out 5 day work week in the hotel in the last one year & ensures that every team member has sufficient resources to perform to the best of their abilities. She has been encouraging a culture of learning and development with clear and focused objectives for the team so that there is a sustained and positive approach to growing the business.
Hyatt Place Gurgaon has been winning laurels since inception. To name a few, Hyatt Place has won awards like “Best Business Hotel in North India” (2016), “Best Upcoming Hotel in Gurgaon” (2015), “Best New Hotel of the Year” (2015) and “Best Debut Business Hotel in North India”(2014) in the last two and a half years of its operation.
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