Taiwan’s ezTravel commits Sabre technologies to make low fare shopping easier
Leading Taiwanese OTA selects Sabre low fare search and automation tools; drives efficiencies to enhance customer service and reduce costs
ezTravel Travel Services Co., Ltd. has signed a multi-year content and technology agreement extending its long-term relationship with Sabre Corporation (NASDAQ: SABR) and introducing new solution Bargain Finder Max to deliver on its lowest price promise to customers and enhance the travel shopping experience.
Sabre Bargain Finder Max is the latest innovation in low-fare search technology, providing hundreds of itinerary options combining price with detailed search criteria to meet evolving online shopper expectations for speed and choice.
Commenting on the solution roll-out, Jack You, CEO of ezTravel Travel Services Co., Ltd., said: “Our core service has been built around the ability to combine rich, low-cost content with a highly convenient and personalised online travel service. We’re introducing Sabre’s search and automation technologies to further enrich the traveller experience and maintain the leading online position we’ve established.”
“To continue enhancing the service we deliver to customers – from search to purchase – we need a technology partner that combines the best fare options with a level of search customisation and delivery speed that matches today’s more sophisticated shopper preferences,” continued Mr. You.
“A key focus for us today is helping our OTA customers review their business operations – in its entirety – to ensure they’re equipped with the best technologies to enhance the customer experience and drive down costs at all points of the travel selling cycle,” said Roshan Mendis, senior vice president for Sabre Travel Network Asia Pacific. “For example, time saved on better automating the ticketing process alone can translate into thousands of dollars every year for large agencies like ezTravel.”
Sabre Corporation is the leading technology provider to the global travel industry, serving customers operating in 160 countries. Sabre processes over $120 billion in travel spend every year and its technology books over 2,000 trips every minute of every day.
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