May 22, 2017 TnH Global

Most Outstanding Global Travel Distribution System Amadeus – Most Outstanding Debut Hotel Roseate House Aerocity New D elhi

Q. How do you feel about Amadeus being honoured with the ‘Most Outstanding Global Travel Distribution System’ award at the Travel & Hospitality Awards 2016, held recently in New Delhi?

We are delighted at Amadeus being awarded the ‘Most Outstanding Global Distribution System’ by Travel and Hospitality. This is an important recognition for us as this award celebrates best practices within the travel industry. Receiving such an honor only encourages us to continue improving our contribution towards providing the best and optimal services to all our partners.

Q. On the occasion, Roseate House Aerocity New Delhi was also recognized as the ‘Most Outstanding Debut Hotel’. How do you feel about winning this recognition?

We feel honored to receive this prestigious award. Roseate House New Delhi has been envisaged and built as a Uber Luxury City Hotel with a distinctive style for providing the Best in service, standard and quality for hospitality. Less than a year old, the progressive yet relaxed property offers business and leisure travellers a transcendental experience in luxury with cutting edge facilities and state of art technology. We aim to continue this path to achieve greater heights.

Q. What do you believe makes Roseate House Aerocity New Delhi the debut hotel to watch out for ?

Every aspect of Roseate House New Delhi has been carefully designed to ensure our guests enjoy a world-class experience throughout their stay with generously-sized accommodation, a range of dining outlets, extensive recreational facilities and versatile meeting and event spaces.

Spread across an area of 1.6 acres, the property is a thirty-minute drive to the historical capital of New Delhi and corporate hub of Gurgaon and just 10 minutes away from the International Airport. The hotel features 216 spacious well-appointed rooms with 15 suites, including 3 elite private suites that can be combined to a Villa, allowing guest an ultimate experience in luxury. Each room is equipped with state of the art amenities, a four fixture bathrooms, a flexible workstation, plush beds, LED television, electronic safe, high speed internet and luxe amenities to ensure guests a delightful stay.

In addition, Roseate House New Delhi has a bouquet of luxury offerings like the Aheli spa with 4 therapy rooms including a couple therapy room, salon, steam room and sauna, a gym and an infinity pool. We also offer our guests one of the best cinematic experience in the country with an ultra-chic cinema hall – Upstage with 71 plush recliners, polished wooden flooring, dark hued interiors and a 4.7 X 3.1 metres screen.

Q. How will you describe the role of Amadeus as the world’s leading Global Travel Distribution System?

Over years technology has continued to evolve and transformed the way consumers talk about, search for, book and experience travel. At Amadeus, we are committed to shaping the future of the travel industry by constantly developing newer technology for the travel industry based on an understand- ing of our customers’ needs. We believe that by understanding the future, values, priorities and resulting needs of travelers and prompting discussion and debate at the same time, we are all better placed to shape it. We are a very customer driven company and will continue to play a noteworthy role in the travel technology space of the country.

Q. How is technology changing the role of travel agents? How is Amadeus empowering travel agents to tap new business opportunities?

Technology is providing the data needed to help agency managers streamline their operations, reduce costs, and improve revenues. GDSs, high traffic portal travel sites, and start-up agencies can access similar flight and hotel booking systems. This helps agents quickly filter travel options for their clients. Customer service is becoming easier, faster, and more cost-effective. Amadeus supports the industry by providing technological expertise that enables our partners to handle large numbers of inquiries, forward automated alerts to update travelers on delays and wait times and share interesting industry information. Travel agents of future will serve the role of an expert curator or editor of recommendations and reviews.

Q. What do your customers and partners value the most about your organization?

Bird Group, one of India’s most trusted brands in travel and aviation with a proven history of successfully powering into new ventures. This trust extends to a series of products and services that cover diverse businesses – from service industry to cutting-edge technology solutions. Over the years, our identity has evolved with our businesses adapting to changing global dynamics. Starting off as the India’s leading travel and technology service providers, Bird Group has pioneered many innovations in the areas of IT, GDS and BPO services. Today Bird Group’s core business includes travel technology, aviation services, hospitality, retail and education.

Q. How do you maintain high standard of services at the hotel?

We maintain a high standard of our services primarily through supplier optimization and global sourcing. We choose an optimum mix of vendors who can provide the quality services and we see the world as one large market and hence source from various vendors from different countries. Roseate House New Delhi is best in service, standard and quality with the help of its hardworking employees that focus on attention to detail.

“We are delighted at Amadeus being awarded the ‘Most Outstanding Global Distribution System’ by Travel and Hospitality. This is an important recognition for us as this award celebrates best practices within the travel industry.”