Sabre fosters a true hospitality experience with integration to TripCase app
Hotels can increase personalisation and engagement with guests before, during and after arrival with TripCase mobile messaging
For hoteliers, creating a meaningful, personal connection with their guests can mean the difference between a loyal, returning customer and one who develops no real preference for the property. Sabre is helping hoteliers make that critical connection through the power of technology by integrating the SynXis Central Reservations and TripCase, its award-winning mobile app already used by millions of travellers.
Today’s tech savvy consumers have increasingly high expectations for how brands use technology to personalise their interactions with them. With this integration, hoteliers are able to engage with guests via their mobile device before, during and after their arrival on property. This real-time personal communication will help hoteliers build their brand image, increase loyalty, and drive incremental revenue.
“Our mission at Sabre Hospitality is to help hoteliers deliver true hospitality to their guests, exceeding expectations every time. To do that at scale requires best in class technology solutions,” says Sarah Kennedy, vice president of marketing for Sabre Hospitality Solutions. “TripCase is a natural fit for our hoteliers. As one of the most popular travel apps around, it gives hoteliers a highly effective channel to engage with their guests in a way that creates a differentiated experience and increases brand loyalty.”
Reservations made through the Sabre GDS and the SynXis CRSynXis CR will automatically flow into the TripCase messaging channel, making it easy for hoteliers to message travellers with contextually relevant and personalised mobile messages featuring unique offers, upgrades and offers for hotel amenities including as spas and restaurants.
“The integration of TripCase with the SynXis CRSynXis CR empowers hoteliers to efficiently target and reach travellers with timely and personalised messages. TripCase is uniquely positioned to help hoteliers reach travellers because of the millions of users who trust our award-winning travel app to provide them with relevant and critical information about their trips. It’s really a win for everyone,” said Florian Tinnus, vice president, Sabre Traveller Experience.
Sabre has a long track record for being on the cutting edge of exploring new technologies and TripCase is an example of that ingenuity. With a five-star rating in app stores, TripCase is used by millions of travellers to manage all of their trip details in a single place.
You might also like
India’s first Air Ambulance service launched in Hyderabad
City-based Wings Aviation private Limited has introduced Air Amublance Helicopter Emergency Medical Services (HEMS), in the city, first of its kind in the country. The private air ambulance service conducted
Rishikesh to host PATA adventure travel conference next year
More than 300 foreign delegates are expected to participate in the PATA adventure travel conference, which will be held in Rishikesh in February 2019, a senior official said. PATA Adventure
Alphons Kannanthanam appointed as the new Minister of State (I/C) for Tourism
In the big reshuffle of his Council of Ministers, Prime Minister Narendra Modi has appointed many new ministers, changed the portfolios of many ministers and some of the ministers have
