SOTC opens first ever store offering VR experience in Bengaluru
Customers to experience their holidays through SOTC’s unique customer experience zone
SOTC Travel strengthened its presence in Bengaluru with the inauguration of its first ever experiential store offering Virtual Reality (VR) experiences in Bengaluru at 4/2-1 Prestige Samrah Plaza, St. Marks Road.
SOTC created a first of its kind customer experience zone where customers can be inspired by the different destinations through VR’s for real time experience of the key destinations that SOTC provides like New Zealand, South Africa and other destinations like Australia, Abu Dhabi, South Korea. The store comprises of a digital screen that features video itineraries of destinations and holiday experiences for the customer which could be viewed from an iPad.
Bengaluru is a potential market for SOTC which has been growing consistently year on year with significant progress. In an attempt to reach the optimum potential of this market and strive to provide the best pre & post tour experience to customers, SOTC Travel has developed a unique concept offering VR and the digital experiences at the store in Bengaluru.
Speaking about the launch, Daniel D’souza, Head Sales, India and NRI Markets, SOTC Travel said, “We believe customer experience is the key in making our business successful in this competitive and growing industry. It is extremely important for us to ensure that we keep delivering and enriching holiday experiences for our customers. Virtual Reality technology will allow us to know the clients’ needs before he even knows what he wants.”
He further added, “The store is one of our efforts to reinvent the buying experience for our customers. Its strategic location offers convenience and accessibility. We ensure that we provide superior service to our customers by meeting their every expectation”.
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